Terrible Customer Service and Experience with Swagtron
Completely unacceptable experience... I bought two Swagboards. One had a foot print in the middle of the board and the sandpaper had a scratch. The other one arrived without the remote control and the guarantee paper. I contacted support at the online chat available in...
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SwagtronCares
SwagtronCares
Swagtron Verified Representative

Good afternoon, Our records indicate that Customer Support has already been in touch with you in regards to replacing the unit. If you are unable to receive the assistance you...

2.4
I didn't like
  • Terrible service the worst i have ever experienced
  • Defective product received
#1416374
The Swagtron scooter purchased by me on 01/10/2018. This was Swagger Pro Version e-scooter. Since I got this scooter my problem never stopped and unprofessional service support. This scooter which one replaced by new upgraded one Swagtron Swagger 5 was sent back to...
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SwagtronCares
SwagtronCares
Swagtron Verified Representative

We are very sorry for any inconvenience and frustration this situation may have caused you! Swagtron would love the chance to rectify it for you. Please email WeCare@Swagtron....

1.1
I didn't like
  • Terrible service the worst i have ever experienced
  • Customer service
  • Warranty process
#1395004
On today, june 15, 2018 the Popeye's location in Fountain, Co. Hwy. 85/87 is just deplorable. I don't know who is running it but staff is under train and management as well. Everyday at 1:30 they don't have any mild chicken especially legs. They said the wait was 12...
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1.3
I didn't like
  • Nothing on today
#1281031
Reply to reviews
BuMili ako at ang ASAWA ko Ng Lupa sa Megaworld McKinley property. No turnover key after 14 mos. WE PAId all the fees, taxes Lahat binayad an namin. We got robbed 8 MILLION PESOS by Cyrus Inciong. He has been hiding pagKaTAPOS makuha yung MGA CHECKE n binayad NAMEN...
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Anonymous
Anders Holmberg

It’s almost the same bad experience we’re having with Megaworld! We need justice for this! We have run out patience for Megaworld. They treated us badly too! We must demand fo...

Vijayawada-8, Andhra Pradesh
#1180390
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My grandson received a Swagtron T5 hoverboard for Christmas. It worked for 30 minutes and died. The giver lost the receipt, so I could not return it under the warranty. Not having the receipt prevented me from be able to complete the RMA form. I then did research and...
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Anonymous
barbara moholland

I bought 2 and both have problems. The fact that no one can work on them, the company forces them to be sent back for repairs is not practical. When I called the lady was very...

Anonymous
Ivan Mullet

Bought ours for a Christmas present also. We have the same issue with ours. Already have returned it once early in the year. Now the yellow wire on the main board has shut it ...

1.0
I didn't like
  • Poor product quality
#1169482
I ordered a lamp and the glass was covered in scratches. I asked to return the item and all I got was an automated response saying no returns are accepted unless the package is unopened. WTF?? How am I supposed to know the item is damaged unless I open the package....
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1.5
I didn't like
  • Customer service
  • Poor quality of product
  • Return policy
#1156855
Reply to reviews

Swagton is currently offering same day shipping if you order by 2:00 PM ET. My order hasn't shipped and it was placed 5 days ago. I called their customer service number this morning and they are awful I asked why they are advertising same day shipping and the gal I...
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Anonymous
Cameron Carson

You all are ridiculous I've tried all of the options you reference. How about you have your CEO or someone from your corporate offices give me a call? That would be far more i...

SwagTron
Swagway
Swagtron Verified Representative

Hello, I am Stephen K., a representative of Swagtron.com .I understand you are unhappy with Swagtron™ and would like to address your late packages.Please message me (or email ...

1.0
I didn't like
  • Horrible customer experience
#1147430
I ordered a few products from TOM because they looked pretty cool. I waited a few months and I didn't receive anything. I finally emailed them about it and they didn't respond. My tracking number didn't work so I couldn't even see if it had been shipped. I kept...
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1.5
#1121172
Reply to reviews
I ordered a nice shirt from them (1st order) and it was supposed to arrive within 3 weeks then changed to 5 weeks then 8 weeks !?!? Then, I was offered a refund or the option to wait another 3 weeks! This company is poorly handle and they don't have any items in hand....
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1.0
I didn't like
  • Support
  • Delivery
  • Amateurs
#1095368
Reply to reviews
First trip out could not get water through camper, a local repair man found water hose kinked, He replaced the hose to the tune of $ 125.oo . Two months later got a refund from Keystone. Next trip out thermostat on a c went out three weeks to get one it was bad. Next...
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Anonymous
Anonymous

That sign in the back window is a good idea .I'm making 1 too

1.5
I liked
  • Fploor plan
I didn't like
  • Quality of camper
#1094038
Reply to reviews