I went online to rent a car and put specific dates in to get a price... Of course I do price comparison on other sites but Thrifty gave me the best deal. I needed it from 10/22-10/25. I been renting cars a lot lately so I know to make sure all my info is correct...
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1.9
I liked
  • Car was ok
I didn't like
  • Horrendous customer service
  • Numerous phone calls to get resolution
  • Poor communication and unintelligent uncaring manager
#1386942
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My lounge arrived after waiting 14 weeks and when we unwrapped it,it was very grubby including grease marks, big water marks on all 3 pieces and fIoors in the fabric. I rang Freedom Kotara and was told to fill out an on line claims form. I then had to wait for this...
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1.0
Kotara, New South Wales
I didn't like
  • Very poor after sales service
#1206840
Reply to reviews
Hi, I ordered my product from Osborne Park on 22/10/2017 and got it delivered on 29/11/2017. It was missing one of the leg frames. I called Osborne Park and they advised me to fill up the missing parts form which I did and no one called within 3-5 working days. I...
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Anonymous
Anonymous

Thank you Freedom for sending the leg frames via post which I receivef today

Anonymous
Anonymous

Freedom said they wud replace the cabinet in Feb when their new shipment comes thru.Hav to wait and see if they follow up on their word.

1.0
Osborne Park, Western Australia
I didn't like
  • No follow through or follow up
#1148509
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All they do is steal your money deny your claim under any phrase they can find give you the patronizing {{Redacted}} runaround to talk all nice to your face while doing absolutely nothing for their money or paying customer. There should immediately be a class action...
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1.0
I liked
  • Noy much
I didn't like
  • Ordering of parts
  • Repair not complete
  • No people answer the phone
#1125026
Reply to reviews
Bought dining table, chairs, and TV console on 31/8 with 3 weeks expected lead time for delivery at $99. No follow up call that delivery is ready until we called [4 weeks]. Console and chairs arrive in flat-pack (no one told us it will be in a flat-pack otherwise we...
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Anonymous
Anonymous

"shocked and appalled" ?About furniture ?I'm shocked and appalled by The Holocaust, Hiroshima, Cancer, Rocket Man, and green water in the bay.Tone it down. Disappointed, perh...

2.3
Kensington, New South Wales
I didn't like
  • No follow through or follow up
  • Dis-empowering processes
  • Delays in responding to customer
#1116066
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DHL UK returned to me an international package that I'd sent out some weeks earlier. It had been rejected by customs at the destination country (it was two filming drones). At the door however they said I'd have to pay import taxes on them again. I explained that this...
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2.0
I liked
  • Last customer rep i dealt with was very understanding
I didn't like
  • Package destroyed without an auditable confirmation process
#986539
Reply to reviews
AVOID THRIFTY HEATHROW AT ALL COSTS - They are liars and cheats. As i checked out my car I was told they had noticed a "tiny" dint in a tyre - when i asked to see it as i hadn't noticed anything they said "not to worry" as i wouldnt be charged. Loe and behold i got...
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2.2
Harmondsworth, England
I liked
  • Good car
I didn't like
  • Poor customer service
  • Skimmed my credit card
  • Bait and switch marketing ploys
#967538
Reply to reviews
Our miserable West Elm experience started during the ordering process. One of the three items we purchased (Rosanna Ceravolo Bar Cabinet) was listed as available on the site but turned out to be sold out. We updated the order, about a week later, which wasn't the end...
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2.6
I liked
  • Style and design
  • Design aesthetic
I didn't like
  • Operational processes
  • Poor customer service
  • Delivery crews
#882542
Thrifty used to be my favorite rental car company. Now it's the worst. If you use their Contact Us link to send them an email, you MIGHT get a reply in 2+ weeks but you might not get a reply at all. When their Blue Chip program changed membership numbers (when Hertz...
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3.4
I liked
  • Price
  • Car selection
I didn't like
  • Horrendous customer service
  • Slow rental process
  • Surprise charge on my bill
#849328
Reply to reviews
I dont even know where to start!!! West elm "accidentally" placed two orders instead of one. I was paying with a gift card and the remaining $5 was to be charged with my credit card. Well since they placed two orders instead of one the gift card didnt have enough on...
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#771169