Purchased 7/26/18 natural gas heater with logs. Stove installed in October 2018. Working fine until November 25, 2018. Unit just quit. ONG service call declared stove not working and the logs were contaminated. Call company (on line on hold nearly 20 minutes) and was...
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1.0
I didn't like
  • Poor customer service
  • Trying to handle problems of any kind with an order
  • No return policy
#1416966
Ours is a horror story that is too long for this block. As a result, PLEASE GO TO THE BBB.com WEBSITE -- IGNORE THE A+ RATING AND READ THE COMPLAINTS AND BALSAM HILL RESPONSES. This appears to be a sham company that may be engaging in unfair and deceptive trade...
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1.6
I liked
  • Website
I didn't like
  • Unfair and deceptive trade practices
#1394603
Reply to reviews
I have had several bad experiences using BNB, the last one occurring in N. Minneapolis has opened my eyes to the new era of slumlord being birthed on the platform that these scumturds facilitate. I made correspondence with the host before I had booked, explaining the...
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1.0
I didn't like
  • Cutthroat capitalist venture
  • How they run things basically corporate malfeasance
  • Lack of sympathy or concern
#1337420
Reply to reviews
I booked an Airbnb months in advance in Florida. I am a student who was interning, and I needed a place to stay without breaking the bank and I found the perfect place. A few days before I was set to start my internship, my host cancelled on me. Unfortunately, because...
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Anonymous
Gracy

Good for you!

Anonymous
Lisa

Sounds terrible. We had this happen to us about 3 weeks ago.

1.2
I liked
  • Property offers
I didn't like
  • How they run things basically corporate malfeasance
  • Airbnb case mangers
  • Lack of transparency
#1271468
Reply to reviews
We Returned stove #FDSR25 to Factory Buys Direct on 4/3/18 by their return authorization # RMA-54893. This is a cheap product that would not work and had missing parts. We have been calling ever since and cannot get any money back. They admit that they received the...
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Anonymous
Andrew orsak

Same here. 2 weeks since I received incorrect order. Only one that has benefit from this is factory buys direct. They have my $358.00 and I have nothing to show. Sent items ba...

Anonymous
steve rob

call your state attorney generals office for help

1.0
I liked
  • Way they feed you bs on the phone
I didn't like
  • Scam artists stealing money
  • Product missing components
#1259544
Friday May 11th I ordered flowers from Justflowers.com to be delivered to a wedding on Saturday May 12th ( my sister was getting married in another state, and I could not attend). The flowers were not delivered on that day, and they did not send me any prior contact...
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1.2
I didn't like
  • Ruined wedding gift
  • Dishonest and deceptive practices to hold funds
  • Failure to deliver on agreed upon date
#1258608
We purchased a sofa & recliner in December, 2015 with an extended 5-year VIP warranty which made all kinds of promises. in December, 2017 we started to notice cracking and peeling on both pieces of furniture and called to file a claim. They sent an inspector who took...
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#1252476
Reply to reviews
On April 14, 2018 at the 9005 E Adamo Dr, Tampa, FL location we had an Unbelievable experience, I'm still shaking. The ongoing and all encompassing rant by the employee about the "stupid customers", her boss, and the company was truly ridiculous. I understand there is...
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2.3
#1233666
Reply to reviews

I am sending this to inform you of my total dissatisfaction and disappointment with the home renovations that were undertaken and are currently still being managed by the Albany, GA store (0491). While the initial meeting and planning with the store’s Project...
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1.0
I didn't like
  • Quality of the artisans
  • Lack of responsiveness
  • Are not organized
#1187514
Reply to reviews
On Jan 3rd I place an order for the "Avenger Portable Forced Air Propane Heater - 60,000 BTU, Model# FBDFA60V”. After unboxing the heater several days later, I first noticed that the regulator fitting did not match the heater inlet, so I purchased the necessary...
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1.8
I didn't like
  • Product failed to work
  • No customer service
  • Product missing components
#1177077