0 comments
1.0
Details
I would not recommend anyone use this site. 1st experience:I had booked a hotel and was looking to cancel the extra day that was booked. I tried to cancel it on the website but it kept telling me that there were no rooms available. So I called to see if they could help...
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Author
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Review #1558921 is a subjective opinion of poster.
1 comment
Purchased a pergola from a company called Auctionmaxx in Ontario Canada, emailed SunjoyGroup to find out that they will not honour their warranty because the store that I purchased it from is not one of their retail stores. That is what I was emailed by Amber @...
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Anonymous
#1703670

I had the same problem with the pergola I purchased parts did not king up with the holes , and they refused to replace parts because pergola was not purchased from one of thei...

Author
Pros
  • Look of the gazebo
Cons
  • Product not as described- customer service does nothing
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Review #1557924 is a subjective opinion of poster.
0 comments

Drive Medical - New wheelchair broke

1.0
Details
Put new wheelchair in car trunk, & when took it out would not unfold, except with`out using a lot of force. Even @ that it would not unfold flat. I got the silver sport 2, because it was supposedly more heavy duty then my drive blue streak, that had the same thing happen to it. I contacted spin life who I bought it through, and they said they'd call me back after they contacted drive, but they never called back. JoAnn
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Author
Cons
  • Poor quality product
  • Terrible customer service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
Review #1545598 is a subjective opinion of poster.
0 comments
1.0
Details
Purchased 7/26/18 natural gas heater with logs. Stove installed in October 2018. Working fine until November 25, 2018. Unit just quit. ONG service call declared stove not working and the logs were contaminated. Call company (on line on hold nearly 20 minutes) and was...
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Author
Cons
  • No return policy
  • Poor customer service
  • Trying to handle problems of any kind with an order
Reason of review
Return, Exchange or Cancellation Policy
Loss
$317
Preferred solution
Full refund
Review #1416966 is a subjective opinion of poster.
0 comments
1.6
Details
Ours is a horror story that is too long for this block. As a result, PLEASE GO TO THE BBB.com WEBSITE -- IGNORE THE A+ RATING AND READ THE COMPLAINTS AND BALSAM HILL RESPONSES. This appears to be a sham company that may be engaging in unfair and deceptive trade...
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Author
Pros
  • Website
Cons
  • Unfair and deceptive trade practices
Reason of review
Damaged or defective
Loss
$1499
Preferred solution
Full refund
Review #1394603 is a subjective opinion of poster.
0 comments
1.0
Details
I have had several bad experiences using BNB, the last one occurring in N. Minneapolis has opened my eyes to the new era of slumlord being birthed on the platform that these scumturds facilitate. I made correspondence with the host before I had booked, explaining the...
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Author
Location
Minneapolis, Minnesota
Cons
  • Airbnb
  • Being in danger
  • How they run things basically corporate malfeasance
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Review #1337420 is a subjective opinion of poster.
4 comments
1.2
Details
I booked an Airbnb months in advance in Florida. I am a student who was interning, and I needed a place to stay without breaking the bank and I found the perfect place. A few days before I was set to start my internship, my host cancelled on me. Unfortunately, because...
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Anonymous
#1496618

Good for you!

Author
Pros
  • Property offers
Cons
  • Airbnb case mangers
  • How they run things basically corporate malfeasance
  • Lack of transparency
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution
Review #1271468 is a subjective opinion of poster.
2 comments
1.0
Details
We Returned stove #FDSR25 to Factory Buys Direct on 4/3/18 by their return authorization # RMA-54893. This is a cheap product that would not work and had missing parts. We have been calling ever since and cannot get any money back. They admit that they received the...
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Anonymous
#1599568

Same here. 2 weeks since I received incorrect order. Only one that has benefit from this is factory buys direct. They have my $358.00 and I have nothing to show. Sent items ba...

Author
Pros
  • Way they feed you bs on the phone
Cons
  • Product missing components
  • Scam artists stealing money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$600
Preferred solution
Full refund
Review #1259544 is a subjective opinion of poster.
0 comments
1.2
Details
Friday May 11th I ordered flowers from Justflowers.com to be delivered to a wedding on Saturday May 12th ( my sister was getting married in another state, and I could not attend). The flowers were not delivered on that day, and they did not send me any prior contact...
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Author
Cons
  • Ruined wedding gift
  • Dishonest and deceptive practices to hold funds
  • Failure to deliver on agreed upon date
Reason of review
Problem with delivery
Loss
$101
Preferred solution
Full refund
Tags
Review #1258608 is a subjective opinion of poster.
0 comments
We purchased a sofa & recliner in December, 2015 with an extended 5-year VIP warranty which made all kinds of promises. in December, 2017 we started to notice cracking and peeling on both pieces of furniture and called to file a claim. They sent an inspector who took...
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Author
Location
Fremont, California
Reason of review
Damaged or defective
Tags
Review #1252476 is a subjective opinion of poster.