On March 7, 2018 we contacted Pathlight Management to inform them that our refrigerator had stop working as it did a few months ago. A technician was dispatched and came to our house the same night and notified Pathlight that the fridge needed to be replaced. We...
Read more
1.0
I didn't like
  • Lack of communication
  • Healthy environment
  • Made up charges to get more money
#1492669
Reply to reviews
Call on Friday to complain about their service. I have a leak on my roof, have it fixed and cost me 2000$ because the wood got expose to water and rain so whole line of tiles slide off, and find out the technician from last service took the tile out to inspect the wood...
Read more
1.0
I didn't like
  • Employees need customer service training
  • Not serviced in a timely manner
#1485708
Reply to reviews
this company is bogus. I ordered a pair of jeans, they took the money from my account. They sent me an email telling me to continue to contact them for my merchandise. After I did research, I found that they have took alot of peoples money and not delivered the...
Read more
Anonymous
Anonymous

Hi,So sorry to hear you had some problems with your order. could you please let me know your order number so that I could be able to help you?Thank you.You could also email us...

Anonymous
Anonymous

Order NO.2682226 made since January 2019, almost 3 months now, it hasn't been even shipped yet. I get answers from Ericdress representative telling me that it will be shipped ...

1.0
I didn't like
  • Dont give you a real contact number
#1485047
Reply to reviews
If I could give LESS than one star, I would. These people are SHADY. I bought the 3-day soup and juice cleanse. By the 3rd soup, I almost gagged. I had to hold my nose to get it down. Worse than that stuff your doctor makes you drink before a colonoscopy. I wrote them...
Read more
1.0
I didn't like
  • Quality of soup
  • Customer service does not exist
#1484644
Reply to reviews

Etrailer - Don't trust these guys or their website

Etrailer's wiring harness "guaranteed to fit my make and model" DIDN'T FIT and they then refused to refund my money. I had to pay U-Haul to do it. If anyone at Etrailer reads this, I hate you. BTW, I'm a marketing teacher at a large university with about 200 students each semester. In order to illustrate bad marketing, I now share my awful Etrailer experience with all my students, in all my sections, about how awful Etrailer is--and why I will NEVER buy from them again. PS. Etrailer's website says their trailer hitch assembly can be installed in under an hour. That may be true but only IF YOU HAVE TWO PEOPLE AND A LIFT. It took my friend and I over 2 hours in the driveway.
1.0
Details
Advertised vs Delivered
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Product or Service Quality
Usability
Value for money
Warranty
I didn't like
  • Terrible customer service
  • Refusal of refund
  • Failure to stand behind their product
#1483273
Reply to reviews
Literally the worst company and customer service I have ever been in contact with. They FORGOT part of my order, then did NOTHING to fix it. I was in contact with them for over an hour via chat and on the phone, and they did nothing. DO NOT EVER use this company. I...
Read more
1.0
I didn't like
  • Did nothing to help
  • Fact that they forgot food
  • Customer service was ridiculous and not helpful at all
#1481178
Reply to reviews

American Home Shield - WORST COMPANY EVER!!!!

Please do NOT do business with this company! They wasted more of my time trying to get a hold of them to speak to a representative than the amount I pay them annually! I submitted a claim to them back in January of 2018 and that was never responded to by one of their vendors for my microwave. It is now February of 2019 and they are still saying that I still owe them $75.00 for a vendor that never showed up to fix the microwave. They are not allowing me to submit any new work requests to fix anything in my home because my account is showing this $75.00 outstanding balance that they have still not removed showing on my account. **************I AM WARNING EVERYONE TO NOT DO BUSINESS WITH AMERICAN HOME SHIELD!!!!! YOU WILL REGRET IT******************
1.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
I didn't like
  • Waiting on hold for an hour is beyond ridiculous
  • Extreme holds
#1480802
Reply to reviews
*** We weren't cut off, I hung up. Can any of you read at Amazon? I instructed you to go read the email string. I'm not going to repeat everything to you again, it's an age old technique to wear the customer down. Read it or you're going to get blind sighted by this...
Read more
Anonymous
YouIdiot

No One Cares....

1.0
I didn't like
  • Gross incompetence
#1479106
Reply to reviews

Sirius Xm Radio - Illegal billing practice

I purchased a new truck in 2018 which had xm radio activated. They service ended, xm was shut off and later I received an e-mail stating they would reactivate my service for 6 months at $30. When I called they said I had an outstanding bill of $41. I told them I purchased the truck new and it had the service provided by the dealership and I had not authorized the initial service or anyone to extend the service. They would not listen and demanded I pay the $41 before they would honor the internet e-mail. I spoke with Benjamin.
1.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I didn't like
  • Not honoring e-mail pricing
  • False billing
  • Unauthorized charge
#1478792
Reply to reviews

Christina Cosmetics - Don't Care About Customer Service

I ordered these products on 1/19/19, the mascara was on back order. I didn't care for the products much (for me), but I wanted to see how the mascara was considering this is all I typically wear. I received the mascara this week, I tried it and didn't care for it. I then called customer service to return the products now that I had all of them. I was told that I am 2 days past my 30 days and no refund would be given. Pretty bummed considering I just received the mascara this week. There should be some wiggle room/exceptions when all the products aren't received in a timely manner.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
I liked
  • Theory behind product
I didn't like
  • Backing out of guarantee
#1477436
Reply to reviews