Resolved

I ordered flowers for my wife on our anniversary and an "I love you" mylar balloon,paid $9.99 for delivery by 1pm. What I received was flowers that were dying, and a balloon with "I love you" hand written in marker and a 3pm delivery. So I called their customer service...
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1.3
I didn't like
  • Flower arrangement was not like the picture at all
  • Flower arrangement
#1090363
Reply to reviews
"If you want to be embarrassed use these guys. This was the WORST flower deliver service I have ever used. My mistake for not read reviews from several different sites and check the BBB reviews. Do not waste your money with these people. You usually send flowers for...
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Anonymous
randy barton

I ordered from them, flowers were not delivered and they refuse to refund my money. They responded to another site I complained on telling them that I had "no costumer experie...

1.0
I didn't like
  • Poor quality
  • Lied about my order being valid on another review site
  • Delivery not on time
#1054237
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So ordered roses for my wife on valentines day, paid $10 extra for delivery by 1pm for Feb 13-14. Never arrived. Wife got call 8:30pm on 14th from Avas apooligizing and said would get extra flowers and $25 box of chocolates first thing on Feb 15th. Well midday they...
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1.2
I liked
  • Website
I didn't like
  • Quality of flowers
  • Not what i purchased
  • Delivery
#1009220
Reply to reviews
The recipient, her nurses and mother in law all confirmed the THE FLOWERS WERE NEVER DELIVERED TO MY AUNT the recipient. I called the Avas Flowers 877 number and the customer service representative told me instead of delivering the items to the recipient in her...
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1.2
I didn't like
  • Stole my money
  • Flowers never delivered
#1006069
Reply to reviews
VERY VERY bad experience and bad service! Never buying there again! I paid a lot of money for the order I made with the expectation of getting what I ordered and on the day I ordered it- neither of these happened. I ordered a Deluxe cyclamen plant, and since they...
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Avasflowers - Ava's Flowers Mother's Day Nightmare
I ordered flower for delivery on the Thursday before Mother's Day last week. I specified that I wanted the flowers delivered on the Sunday in which Mother's Day is observed, which was May 8, 2016. I called my Mother ob that Sunday to ask how she enjoyed her flowers and...
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Anonymous
Teresa

Avas and FTD are not real florists, but sending only call centers. You'd be better off to call a local florist and have them wire out an order for you. They can contact a flor...

Anonymous
Anonymous

Same here. We need to contact a lawyer. No flowers and it's Thursday after Mother's Day. No flowers no refund.

1.0
I didn't like
  • Lack of accountability
  • Service overall
  • No easy access to your sales rep after hangup
#844554
Reply to reviews
I sent flowers to my mother for her 73rd birthday. She didn't receive them until the next day. An inaudible message was left on her answering machine and my mother couldn't call them back. In the meantime I tried calling Ava's Flowers only to go around and around...
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I didn't like
  • Endless automated phone system
#802789
Reply to reviews
I WOULD LOVE TO KNOW HOW THIS COMPANY CAN ADVERTISE THEY HAVE SUCH HIGH RATINGS AND THAT THEY ARE LOCAL. I ordered flowers for my mom for Mother's Day on May 6 from what I believed was a local flower shop by the way they are advertised on their website. Got my...
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1.3
Avasflowers Gassaway, West Virginia
I didn't like
  • Service delivery misrepresentation
  • False advertising
  • Failure to deliver product
#635385
Reply to reviews
I should've read reviews before ordering from Ava's. I live in WA & the flowers were for a funeral in MO. I thought they were a local florist. Boy do I feel dumb. I verified with the order taker that all the flowers in the arrangement that I picked were avail &...
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1.0
I didn't like
  • Used whatever flowers they had
  • Not what i wanted
  • Lied
#596809
Reply to reviews
I recently ordered 2 dozen roses online. The original price was $72.99 but they were on sale for $39.00 with no delivery charge!! I was shocked when my bill was for $58.94. When I rechecked, this total was actually listed on the final page, before you approve and I...
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#568680
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