My local company purchased by Amerigas, my tank, my delivery invoices, and my bill stated to make checks out to Silsbee Propane the price per gallon goes up every delivery, so I opted to change companies rather than close my business. I called to inform them and a man named Chris showed and ask why I was changing and I told him they were a $1 a gallon more than any other company, he told me I was rude and it was my fault I didn't contact their...
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I didn't like
  • Prices per gallon
  • No accountability
#993957
We signed up with Amerigas in 2011 when we moved to Lompico (Felton). At that time, we didn't know a lot about propane companies, and there was an Amerigas tank in the yard. So we set up an account. LESSON LEARNED. Do your research!!! These crooks charge AT LEAST DOUBLE the average price per gallon compared to other propane companies in the area. Here are the prices I've found. Amerigas $2.79 Ferrell's $1.33 Mountain $1.99...
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1.0
I liked
  • Nothing - absolutely nothing
I didn't like
  • Overcharge
  • High prices and terrible service
  • Poor customer service
#867181

I had Amerigas for little over a year. In that time Amerigas did not set up my tank right. It barely sat on the cement blocks I sat up for them. I called a year ago to have them come out to reset the tank. 6 months later I called again. They said I was on their list. 12 months later I asked them when they were coming out. They said I was on their list. 15 months I bought my own tank and called at 9am to have them come pick up their tank. Before...
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2.4
I didn't like
  • Business practices
#810101
after our first winter bill from amerigas of 329.00 plus for one month's gas we thought we were just over-using due to the cold weather; so we cut way back and even went to bed earlier so the heater could be shut down earlier. when the second bill came after great cut-backs, it was still 251.00 plus. at this point we called to check how much were we paying per gallon and i was finally told 4.83 per gallon. this is double the price that most...
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Anonymous

Anonymous He can still change Company but they are still cheating the people out of t heir money. Sounds like you work for the company.

Anonymous

Red Yes you are so right about the prices. Last months I paid 2.66 a gallon. Now ii is February now the prce is 3.59a gallon. I live in South Carolina. Their prices are a 1.00 mor...

1.5
I didn't like
  • Pricing
#784543
I paid cash for 2 hundred gallon tanks. Once tank developed a leak and Amerigas came to pick up the tank, same day. Amerigas wants to charge me a re delivery fee for the 50 gallons they took back to their company. The 2nd tank has a balance of 50 gallons but the gauge was on the tank that they took back. This is some coordinated BS. This leak was to no fault of my and I should not have to pay for a delivery fee. I asked them to send me a...
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Anonymous

Anonymous AmeriGas has a customer care department, when anyone contacts the department either via email or phone, it generates a "complaint" that goes o the local management as well as...

I just wanted to make those that live in Maine aware that even with a balance owed on an account they MUST deliver to you during winter season. Oct-April 30. It does not matter the rhyme or reason for the balance by LAW they have to deliver to you! NO MATTER THE REASON! You can find ALL of the consumer heating laws on http://www.maine.gov/ag/consumer/law_guide_article.shtml?id=27939. I BEG YOU TO KNOW YOUR RIGHTS in all areas but especially if...
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Anonymous

Anonymous amerigas sucks

#612224
Amerigas from Valley Forge, PA bought out many smaller propane companies around the country a few years ago and ever since, their customer service is terrible and they continue to overbill customers for propane and nickle and dime you to death for things like tank rental fees, etc... If you are not a hawk looking at your invoice which by the way is totally confusing you will be overcharged for propane and or services on a regular basis. P.S....
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Anonymous

kcaputo Your are absolutely correct..Tank leasing is the biggest scam. They try to scare people in to thinking that you will have this constant maintenance cost on the tank when the t...

We live out in the country in South Carolina and are forced to use propane heat for our home. 16 years ago it was much cheaper than electric during the winter, and we understand that fuel prices have gone up - but this company is just terrible about regularly filling up our tank. They show up once every 3 months... well... only when I call because they let the tank run out of gas every 3 months and then they hit us with an $1100.00 gas bill...
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#483196
Amerigas provides special rates for my subdivision so I decided to change from my other gas company. I called for a price quote before ordering & was told 3.10/gal. After they did their inspection I noticed a $47 something charge on my cc. Called to inquire & they said it was for tank rental. I OWN MY TANK. They apparently filled my 100 gallon tank a couple of weeks later because I noticed a HUGE charge of $631.42 on my credit card bill....
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