1 comment
4.5
Details
Can't believe I'm having to write this but Payoneer has disappointed me to the core. My journey with this service started back in 2017 and I used it well until early this year when they just chose to block my account pending ID Verification. I submitted my ID and each...
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Payoneer
Payoneer Verified Representative
#1684714

Hello there. We are very sorry to hear of these issues that you have been having with your account. Since our company is a very well regulated financial institution we need to...

Author
Pros
  • Website
  • Technology and fees
  • Convenience of transferring funds into the account
Cons
  • Bureaucracy
  • Poor customer service
Reason of review
Won't fix account
Loss
$300
Preferred solution
Change my Date of Birth
Review #1529656 is a subjective opinion of poster.
0 comments

Wish - Account blocked

Same thing for me, they blocked my account after requesting a refund for an item I received DOA. I provided pictures of the package and item for justification, but it seems their blocking system is rigid once some algorithm flags you down, and they don't care to override it because they maximize their profit with those who don't request a refund and live with a dead product. Sounds like a class action will be coming soon.
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Author
Cons
  • Account blocked no response
  • Account blocked
Reason of review
Account blocked
Loss
$100
Preferred solution
Let the company propose a solution
Review #1516841 is a subjective opinion of poster.
0 comments
1.5
Details
I have opened and verified Global Payments Account in Payoneer. This is the FIRST time I tried to use their service to receive a promotional reward from Sony UK (cashback) So I give my Payoneer/Barclays UK account number to Sony and they send me the 300GBP promotional...
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Author
Reason of review
Problems with payment
Loss
$300
Preferred solution
Let the company propose a solution
Review #1507053 is a subjective opinion of poster.
1 comment
1.0
Details
I ordered a card via DHL, but for some reason, my card went to a different country when I gave them the right address. I told them about it, and they told me that they were going to do something about it, but nothing has been done. I am tired of hearing sorry and other...
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Anonymous
#1683363

Tunecore switched over to Payoneer to pay me via Paypal, and simultaneously wouldn't let me remove Paypal from my annual subscription fee. I got the message and just removed a...

Author
Cons
  • Poor quality of service
  • Delays
  • Blocking account
Review #1505536 is a subjective opinion of poster.
2 comments
1.0
Details
Payoneer is name of bad irresponsible service, they never care their customers and never provide support and help if you face any real issue (if acc block). They can block your account with dollar and without any reason disclose, although you have all valid documents....
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Payoneer
Payoneer Verified Representative
#1627987

Hi We are sorry to hear about your frustration, we understand that your account seems to have been closed for undisclosed reasons. It usually happens if a certain activity on ...

Author
Cons
  • Worst experience
  • Poor quality of service
  • No more help
Reason of review
Not as described
Preferred solution
Let the company propose a solution
Review #1446042 is a subjective opinion of poster.
1 comment
2.7
Details
I provided them every *** details to prove my ID, even they asked me for my birth certificate. Well this is not the basic issue, finally they approved my account after that when my client was going to send me money they hold it for 4 days and asked me to send emails or...
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Payoneer_James
Payoneer Verified Representative
#1461394

Thanks for raising this query with us. The security checks and processes we put in place are there to maintain a secure environment for all our users. It appears that your acc...

Author
Pros
  • In the start it was easy
Cons
  • Poor customer service
  • Bad support
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
Review #1220348 is a subjective opinion of poster.
0 comments
1.0
Details
Due to the loss of my card Payoneer has blocked my account entirely. It takes me now more than 6 months to correspond with them. They impose that I must receive the card before I can access my money. I am so tired of this and I really need help. They requested (a) my...
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Author
Cons
  • Poor customer service
  • Blocking account
  • I do not like the way they work and do business too dark
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1760
Preferred solution
Full refund
Review #1150544 is a subjective opinion of poster.
1 comment
1.0
Details
I have tried several times to contact them They sent me emails to use Payoneer account and Payoneer credit card After months of using it, its just now they "remembered" to ask me about a proof of residency in the place where I am living at right now in spite of...
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Anonymous
#1596637

Same happened to me, I am searching for a legal recourse too, did you find one?

Author
Reason of review
Payoneer uses scam to take people's money after they lure them to join
Loss
$3000
Preferred solution
Get Payoneer investigated for SCAM and get my money back
Review #1132764 is a subjective opinion of poster.
9 comments
1.0
Details
Payoneer - Scam with evidence
Payoneer - Scam with evidence
Payoneer - Scam with evidence
Payoneer - Scam with evidence
I opened an account, started to receive payments from my clients, kept the money there because I thought it was a legit company, then, they did the worst back to me first thing, they blocked my card for no reason, i just went to withdraw some money using this card they...
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Anonymous
#1631438

I withdrew $100 on 07 Jan 2019 and up to now I havent receive my money. Thats when i started to look on the internet to see if its not a scam business.

Author
Cons
  • Scammers
  • Poor quality of service
  • Worst experience
Reason of review
Clear Scam
Loss
$750
Preferred solution
Let the company propose a solution
Review #1030277 is a subjective opinion of poster.
1 comment
1.0
Details
Payoneer is a real scam. Warning! If you don´t want to loose your money, do not use their service. You can research similar cases because it happens all the time. Payoneer´s method goes like this: they let you use the Payoneer account, just to let you get some money...
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xpissedcostumer
#1265154

By the way is an Airbnb Mastercard (vacation rental is perfectly fine, keeping with other's people money isn't is)

Author
Cons
  • Keeping with your money
  • Worst experience
  • Blocking account
Reason of review
Other issue
Loss
$1562
Preferred solution
Full refund
Review #984682 is a subjective opinion of poster.