Tactile Medical
Tactile Medical Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tactile Medical has a 5.0 star rating from 1 review; consumers are mostly satisfied, citing reliability, insurance plans acceptance, and low price.
Key Takeaways for Future Customers
- Recent Tactile Medical reviews recommend the company and praise staff professionalism.
- Customers value reliability and insurance acceptance when choosing services.
- Expect generally quick email replies but confirm issue resolution.
Negative Feedback / Risk Areas
- Equipment issues reported, such as tubing detachment and zipper break.
- Delayed callbacks and unresolved document or supply requests are recurring customer complaints.
- Email responses may not fully address technical problems.
Positive Feedback
Reviewers note proficient, professional staff and clear recommendations to do business with Tactile Medical.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tactile Medical has a 5.0 star rating from 1 review; consumers are mostly satisfied, citing reliability, insurance plans acceptance, and low price.
Key Takeaways for Future Customers
- Recent Tactile Medical reviews recommend the company and praise staff professionalism.
- Customers value reliability and insurance acceptance when choosing services.
- Expect generally quick email replies but confirm issue resolution.
Negative Feedback / Risk Areas
- Equipment issues reported, such as tubing detachment and zipper break.
- Delayed callbacks and unresolved document or supply requests are recurring customer complaints.
- Email responses may not fully address technical problems.
Positive Feedback
Reviewers note proficient, professional staff and clear recommendations to do business with Tactile Medical.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To confirm that Jennifer has received my cancellation for today’s appointment
- Canceled appointment due to financial concerns, now proceeding with Jennifer and/or Alexis, who have been proficient, professional, and patient.
Due to my current financial situation, I overall and perhaps panicked and canceled the appointment thinking that a cost would be encouraged immediately. I now understand better and well go forward with the very capable, Jennifer and or Alexis, who have been nothing but proficient, professional, and patient with me so far. Thank you kindly, Susan RITCHIE.
User's recommendation: I definitely would highly recommend that they do business with your company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEquipment broken
The tubing has detached and zipper broken on my Tactile Medical pump
Please give this matter your urgent attention
Thanks
ImeldaMcBride
User's recommendation: I want to talk to somebody about my pump , the EMail response was quick but didnt address the problem
Erie, Pennsylvania
About signing a document for my supplies
- Reached customer service after online contact.
- Waiting months for document design; no callback or mail; urgent due to leg swelling.
I wish somebody would contact me and be a little faster when somebody needs equipment that is medically necessary. The last call I made all I got is the email saying that I was a pissed customer.
I was at work and I didnt have tails numbers so I got online and got this number and I finally got a customer service after two rings. Ive been waiting for months for answers about the document design which I cant on my phone and she was very nice.
She said she would call me back, which I never did get a number and nobody has called me since I requested them to have someone call me or resend the document or mail it in the mail and I still havent got any reply. My leg really needs this swelling so I hope somebody contacts me soon.
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