TacPack Reviews
TacPack Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.7 star rating based on 3 reviews; consumers mostly neutral. Rating split 67% positive and 33% unfavorable. Recent recommendations: customers like the products but warn against the grab bag and some say do not buy.
Key Takeaways for Future Customers
- TacPack reviews note good product value for some buyers.
- Expect medium price level and occasional discounts or offers.
- Consider subscription or membership terms before ordering.
Negative Feedback / Risk Areas
- Recurring customer complaints about cancellation and poor customer service response.
- Shipping delays, billing or pending order issues, and disappointing grab bag contents.
- Reports of faulty items and difficulty obtaining refunds.
Positive Feedback
Customers praise product quality and note that customer service can resolve issues when reached.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.7 star rating based on 3 reviews; consumers mostly neutral. Rating split 67% positive and 33% unfavorable. Recent recommendations: customers like the products but warn against the grab bag and some say do not buy.
Key Takeaways for Future Customers
- TacPack reviews note good product value for some buyers.
- Expect medium price level and occasional discounts or offers.
- Consider subscription or membership terms before ordering.
Negative Feedback / Risk Areas
- Recurring customer complaints about cancellation and poor customer service response.
- Shipping delays, billing or pending order issues, and disappointing grab bag contents.
- Reports of faulty items and difficulty obtaining refunds.
Positive Feedback
Customers praise product quality and note that customer service can resolve issues when reached.
Traverse City, Michigan
Frustrating cancellation process
They say that cancelation is simple and they respond in 2-3 days and I have not received anything, as far as their quality and products that they provide I am very satisfied but unfortunately I need to cancel temporarily and the cancellation process has proven to be rather difficult and I am unable to reach anyone for assistance
User's recommendation: I like the products
Loveland, Colorado
Worthless Gear
- - Took 2 weeks to ship.
- - Box contained worthless gear, including a Kershaw bottle opener.
- - They want a box with no Chinese products.
Hey I bought a biggie grab bag, and it took 2 weeks to ship it to me. I was really surprised when I got a small box in the mail, and when I opened it, I got a bunch of worthless Gear, like a bottle opener made by Kershaw.
It was definitely not worth the $60 price tag + shipping. I would like another box with no Chinese products.
User's recommendation: Don't buy the grab bag
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey fixed the problem
- - Charged for an item; order stayed Pending for over 2 weeks.
- - No easy link to Customer Service; TacPack would ship after contact.
I had ordered, and been charged for an item. Over 2 weeks later the TacPack website still showed the order as "Pending".
Previous orders that I have placed with TacPack arrived within 3 to 4 business days, so I knew that something was wrong.
There was no link to Customer Service, that I could find, on the TacPack website. Once I was able to get ahold of Customer Service, through PISSED Consumer, TacPack immediately contacted me and said that they would get the product shipped.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer25 days after order
- - Subscribed after a YouTuber promoted it; ordered a box with a code for extras; 25 days processing; want an update; no support contact.
I subscribed because a YouTuber that I'm a fan of sold me on them. I ordered a box with a code for extra items.
It has now been just under 1 month (25 days) of my order processing I just want an update on my order. No support page, email, or call number.
WTF? Am I crazy?
- Zero support and long processing
Preferred solution: Apology
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFaulty product
- - Mantis X2 appears faulty.
- - No charging light after ~1.5 hours on charger.
- - Tried multiple outlets and micro USB cables; no change.
Hi TacPack team huge fan of this company. I have just received my tack pack plus box today and did have a concern.
The mantis x2 seems to be faulty. I don't blame this on you guys what so ever it's not your product. I'm quite familiar with the mantis systems and don't usually have any issues with them. However after opening the package and placing the x2 on the charger it didn't have a charging light.
I left it on for about an hour and a half and still no light. I tried multiple outlets and other micro usb cables However there was no change. I tried turning it on and unfortunately I belive this product is faulty and I was hoping to get it replaced.
Thank you for your time and I hope this reaches you soon. Kind regards Jarrod.
Order number: #114****
Preferred solution: Replacement item
Jarrod, hit me up at info@***.com and we will get another FULL Mantis kit out to you tomorrow! So Sorry to hear of this!
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Sorry to see this. Did you get tracking?
Could the package be lost? We'd love to look into this and come up with a fast solution. We are happy to send another box just in case the original one got lost!
Please email us at info@***.com so we can pull up your account! We'll get it fixed and make sure you are happy!