Lynn P Cvj

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Verified Reviewer
| map-marker Denver, Colorado

Complaint

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Rude and unprofessional! Called to speak to a manager (said Derrick was his name) about my COLD and DRY food! They were playing music so loud that they couldnt even hear me and eventually turned the music down.. once I explained my order and why it was not satisfactory to the manager he refused to replace the Entire order even though he remembered I was just in the drive-thru and remembered my exact order! Explained to him that I was on the other side of town and couldnt come back today, but I kindly asked if he could write my name down and replace it at a later date! Still refused stating it was company policies! We all know that is a big lie! Will be calling corporate next! Guaranteed!
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Loss:
$11
Cons:
  • Stale food

Preferred solution: Full refund

User's recommendation: Don’t go there unless unless you like cold food and dry rolled tacos!

1 comment
Kevin Richards 1111

They are NOT lying. If you do not return the food, you do not get a refund or replacement. NO is NOT the SAME as RUDE.

Anonymous
map-marker Colorado Springs, Colorado

Quality

Me and my mom both ordered the carne asada barrito she got the meal the beans where literally white with no flavor, and the carne asada was dripping water from being boiled it was disgusting I could not eat it my family had just been there the night before and the meat was great not boiled. But they got lazy with ours and boiled it and gave us wet tortillas.needless to say we wasted our money and were left hungry.
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User's recommendation: Don’t go at night

Evelyn L Ejm

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Thornton, Colorado

Complaint

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Taco Star - Complaint
Taco Star - Complaint - Image 2
My order was wrong and they don't speak English got home and was missing ingredients they wanted me to drive 10 miles back wouldn't recommend them
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Pros:
  • Food is usually good
Cons:
  • Have to drive 10 miles to get it

Preferred solution: Let the company propose a solution

Deiondre Ndi
map-marker Denver, Colorado

Charged for order

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I was charged $26.43 for my order from taco star and no food arrived Calle the taco star location an said order was made ready to go how ever then I got a text saying my order was cancelled did I wanted to order more food from there
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