Taco Bell UK

I had a disappointing experience at the Taco Bell on 178 Argyle Street, Glasgow. On March 18th, 2025, I placed an order at the self-service kiosk, but it froze and didnt print a receipt.

However, the money (£13.76) was still taken from my bank account.

When I showed proof to the staff, they told me I had to pay again because the first transaction wouldnt go through. I trusted them and paid a second time. Later, I checked my bank statement and saw that both payments were processed, meaning I was charged twice for the same order.

I contacted Taco Bell for a refund and hope they will fix this mistake.

But this situation was frustrating, and I expected better customer service. Be careful if you use the self-service kiosk!

My daughter Angel was working fir your guys at the woolwich branch .. you have a manager her mane is Aukse..

she has made my daughter feel that she cant work there no more due to her being unprofessional..!! My daughter told her some confidential information.. which was private.. and your manger took it upon her self to tell other staff members that work there and talk bad of my daughter to other staff members too..!!

This is unprofessional and not expendable either .. I want a full investigation as my daughter was made to feel awkward and didnt want to work there any more.. my daughters name is A gel chamberlain. My I also say payday is due on the 7th of February my daughter wants all the money that is owed to her that she worked too..

I would appreciate if you can reply bk to me regarding thus matter please..either by email or my contact number which is 0739823****..

kind Regards.. Ms Joanna Chamberlain