Amanda H Pcd

My tack light i just bought does not work

I bought the double flash light set last October from Walgreens for 19.99. Only one worked.

I changed the batteries and it still didn't work. I don't have a receipt, because I didn't think it would be defective.

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Loss:
$20
Pros:
  • When they work they are great
Cons:
  • May be old and defective

Preferred solution: Full refund

User's recommendation: Test flash light when you buy it.

Layali Xte
map-marker Phoenix, Arizona

I ordered taclight by mistake it's much to large l

This flashlight is much to large for my purpose!! It popped up on my email and I can't use it's size

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Lisa N Ndb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Our order was cancelled we were lied too

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Tac Light Lantern - Our order was cancelled we were lied too

This company lied to us. We ordered 6 tac lights max and then ordered two more.

They canceled the order for six. When we called customer service we were told they canceled it because it was a duplicated order but no one contacted us to check. We ordered more & were assured they would be here by Christmas but even the two that should have been here by Christmas will not be here. Fedex tracking states label was printed but item still with shipper.

So we called customer service to cancel but they said it was shipped. They lie and tell you it will arrive on time so you will order, knowing full well that it will not. We were told different lies about how long it takes.

DO NDOI know we're not the only ones with issues because we were on hold for at least 5 mins before finally talking to someone. People are not calling on December 22 to order...they are trying to find out where there order is.

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Loss:
$150
Cons:
  • Customer service

Preferred solution: Full refund

User's recommendation: DO NOT BUY THIS PRODUCT!!!!

Douglas M Qgt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Neglecting to tell me you canceled an additional 12 lights

Your people told me 2 place more orders and failed to tell me they were cancelled. Your representative was RUDE af . She blamed it on the order taker because they were on commission.

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Preferred solution: Deliver product or service ordered

Olivia M Zdd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dangerous Advertisement and Poor Costumer Service

Tac Light Lantern - Dangerous Advertisement and Poor Costumer Service

I was watching an advertisement for Tac Light Lantern last night and during one scene of the advertisement, there is a bright strobe light. I do not have epileptic seizures, but I know quite a few people who do and I do not want the company to undergo a lawsuit because they put someone into an epileptic seizure.

I have very good health and 10+ minutes after the strobe light was shown my eyes were pounding and burning. I believe that if the advertisement had a seizure warning it would be much more effective. Also, when I tried to call customer service, they did not pick up the phone 3 times.

The website says We are committed to providing the best products and friendliest customer service. But I don't believe that they have achieved this.

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Preferred solution: Let the company propose a solution

1 comment
Guest

AGREED

Anonymous
map-marker Portland, Oregon

Multiple reason

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I have tried to email and i tried a agent got hung on by agent but is all because I had asked. if you guys were aware that when people are laying in bed alone and they have epilepsy if you know you guys can possibly but your hours different and.

I don't I mean I don't know what else had what else I can ask. their true disabilities out here where people.

because it's true l have had 2 have seizures in somebody can not come out of one and I think you guys need to think about that. maybe cut the strobe out of the commercial that would be great.

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User's recommendation: Do NOT BUY TILL THEY UNDERSTAND THAT EPILEPSY IS REAL AND COUSTUMER SERVICE SUX

Anonymous
map-marker Kennewick, Washington

Unsure

Silly *** tac lights, tax visors and tax shavers. What's next?

Tac *** Tac butt plugs? Dumbest comments on television!

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paul b Uuj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Received only one lantern TV advertised two. just pay shipping.

I received a Tag light lantern today. When I made the purchase they were advertised two for price of one , just pay shippingBE . What happened??

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Preferred solution: Deliver product or service ordered

1 comment
Guest

I have the same problem and seem to have no way to contact them. Anyone help on this Randy

Anonymous
map-marker Portland, Oregon

It has thrown me into seziuers

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Your commercial comes on between 9pm to 2am 4 times the super bright strobe has thrown me in to multiple seizures I feel like you guys should take the stone option off the commercials and put a warning sign at the beginning!

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User's recommendation: Not recommended

Anonymous

Customer

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Customer service reps are extremely dishonest and rude! Lied about the tracking number the day of delivery even issuing a refund .

Managers are of zero assistance and I have yet to receive the product I paid for. This is not a company that is concerned about customer service or honesty whatsoever everyone beware !

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Reason of review:
Poor customer service
1 comment
Guest

I have 2 TAC Lights one uses standard batteries the other a rechargeable. Can't find where to locate a replacement, no details on the failed battery.

Tried searching the Tac Light website. 1) Customer service limmited to purchases.

2) No function for follow up/general enquiries (such as, where to obtain replacement rechargeable batteries). Conclusion, customer service is not a priority and they don't want to talk to customers.

Anonymous

I do not have received my lantern

I am waiting for my lantern Track 748927****304429****

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Reason of review:
Problem with delivery
Anonymous

Tack Light Latern TV Comercial

I placed an order 11-1-2016 with the understanding that I would be receiving my order in 3 to 4 weeks and have not received my order yet. I called around 12-1-2016 and was told that they would be shipping my order around 12-15-2016, I just called today 12-27-2016 and was told that it was on back order and that they had no idea when they would be able to ship my order.

I am still seeing their TV commercial on the TV all the time. I am having my doubts.

On their TV comercial they say that it is hard to find anywhere.... I am starting to wonder if they haven't found it yet and are just taking money and orders.

View full review
Loss:
$29
Pros:
  • Product sounds good
Cons:
  • No delivery
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

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