Rent A Center Samsung Tablet Rental Review from Donalsonville, Georgia
Rent A Center
by NICKCAGE03 #8484722.4
After paying off a 42" Flat Screen that I ended up paying around $2000 for a couple years ago I thought I would rent a tablet from Rent-A-Center. I usually had no problems paying for it and I always kept up with letting them know if I was going to be late or if things were out of my hands to where I couldn't get to pay at the time and when I could because, I work for a non-profit organization helping families and any other people that need help. When I'm out on a call I'm usually with the client at either their home or hospital or wherever they may be and usually it's nowhere near my hometown because I go across the country helping people when they need it.
Working with Rent-A-Center has been the worst experience that I've ever had with any company ever! Ive had Verizon and other big-name companies work with me because sometimes I am out of reach and it takes me a little time to get to call back or get in touch with anyone because I am helping people in need and they are the most important. Had one in employee in particular, every time I talked to her she was very rude and inconsiderate and was the worst person for customer service that I've ever talked to! The manager played like he was my friend and had given me his personal number so I could contact him when I could because of the situation with me working with this nonprofit organization and then when I text or call him to let him know what's going on all he would say is it's out of my hands to call the store. I just want to know why I would call the store to talk to the manager when he is the manager and he gave me his personal number to contact him and I did and now he wants me to call the store? What's the difference in talking to him at the store or on the phone on his personal number when he had given me his personal number for that reason?
I had also been told from the beginning about the 90-day same as cash at the beginning, at one point they told me I only had $100 left to pay on my item before the 90 days was up and then I get it down to around $50 left then when I said I'll be paying for it no one cared to mention at all that my 90 days was about up and then they quit contacting me a little before my 90 days was up. Then, soon as my 90 days was up they start calling me and telling me that I owe another hundred or $200 on an item that I had already paid over $300 or so for when you can buy the item brand new right now for $200! The whole time I was misled and when I was told I only had a little left to pay on the item they just don't even care to let me know on my last payment before the 90 days was up but they sure let me know that I owed more money once the 90 days was up a few days later!
I'm out of town and helping a family at the moment and my tablet only has less than $100 again after I've paid more money on it and I do not have my same phone number anymore but they do have contact numbers to get ahold of me and they completely quit contacting me through them and apparently now they had stopped by my house and left a note that a family member found saying they were coming to get the item when I have money and if they would have contacted me I would have been able to pay it off! This is got to be the worst experience that I've ever had with any company and I will make sure to let everybody know! I will be seeing more than 1.2 million people or more within the next year just to let everyone know to, NEVER, EVER, EVER buy anything from this company! Tell all of your friends that they are scam artists, dishonest, very rude, and the worst business that has ever been opened!
Also, I work on an A&E Network TV series and have also been given another TV series that is going to be filming soon as well and I will definitely let everyone that I see on TV, news, every newspaper, any other place that I will be at a celebrity guest, which most events I go to usually have around 50,000 to 100,000 people or more that go to the events, to go to any other rental company but Rent-A-Center!!!!
Have a nice day!!