Unable to reach a human

Server down, all support numbers end with " please send an email" response times on email is slow at best and they do not understand what is being asked of them. While they are nice when you do get something from them, the inability to reach support is infuriating, especially during an outage they are completely aware of.
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#3394004 Review #3394004 is a subjective opinion of poster.
San Diego, California
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