Skip to content
T Rowe Price

T Rowe Price Reviews

www.troweprice.com
What is your customer experience with T Rowe Price?

T Rowe Price Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

T Rowe Price has a 1.6 star rating from 4 reviews with 75% unfavorable; consumers cite high price, billing problems, and poor response to guardianship, wire transfers, and overseas access. T Rowe Price reviews warn to expect trouble getting escalations and to consider legal advice.

Key Takeaways for Future Customers

  • Prepare documentation and legal help if managing another's account.
  • Expect delays contacting support from abroad and use verified phone lines.
  • Confirm wire routing and track transfers proactively.

Negative Feedback / Risk Areas

  • Repeated customer complaints about inconsistent guidance and refusal to escalate.
  • Billing and account access disputes, including missing wire transfers.
  • Website messenger failures and difficulty reaching support from overseas.

Positive Feedback

Some reviewers value the firm's security measures despite frustrations with customer service.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
money savings plan customer service number claims wire transfer routing checking protocol
Filter review
Mary M Ltl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

These people apparently don't understand what a guardian is or does

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I am guardian trying to access my brother's 401(k).
  • - They demand a POA, not recognizing guardianship.
  • - Ward is declared incompetent and can't sign a POA.

I have been trying since late last year to get this company to give me access (as his guardian) to my handicapped brother's 401 K. They keep insisting I submit a POA, not understanding or refusing to understand that when a guardianship is granted, the ward is declared incompetent and CAN't sign a POA.

I can't get my calls elevated to a supervisor and every time I call I get a different answer about what to do. Today the customer service rep told me I would probably have to go back to court to get a POA for my brother and I should probably contact a lawyer.

I could go on but does anyone have any suggestions about dealing with these people? Worse customer service ever.

User's recommendation: Have a lawyer in mind or already hired before you try to get any customer service from these people.

View full review
Ilse B Qph

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Messenger on website ist not working

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Letter arrived with no clue what they wanted me to contact them about.
  • - Messenger on their site doesn't work and calling isn't free from Germany.

I needet to contact this company because of a letter I recieved from them with no clue for which they wanted me to contact them. I´ve tried to asked them over the messenger on their website, but it doesn´t work. I´m not able to call free from Germany.

View full review
Kell E

Tuition money

Tuition savings plan withdrawal for my daughter. This is mr.

Enow. I am trying to get money for my daughters savings plan for her tuituin

View full review
Lars A Kji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’m in Jamaica at my happy place and you are making me unhappy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I own A property in Jamaica and spend 6 months out of the year here Im retarded with technology Ive been through this before I appreciate the security Im not a scammer Im Lars Anderson please help

Preferred solution: Let the company propose a solution

User's recommendation: Get out if you r overseas

View full review
Mario A Zsm

Wire Transfer Gone Wrong

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - 20k was transferred on 6/14/20 to my checking and funds are missing due to routing-number issue.
  • - T-Rowe blames the bank and says funds were not received.

I transferred 20k on 6/14/20 and the Money was Transferred to my personal Checking, However later I was told about a special Routing Number for Wires. Now My 20k Is missing and Nobody can Help.

T-Rowe is blaming the Bank and My Bank claims Absolutely No funds were ever received. T-Rowe will Not help Assist Looking or tracking these funds.

( Or Take any Responsibility what so ever ) Nobody can help. NOW what is the protocol for LOST FUNDS IN CYBER SPACE ?

Loss:
$20000

Preferred solution: Deliver product or service ordered

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article