Synology
Synology Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Synology has a 3.2 star rating from 3 reviews and consumers are mostly neutral with mixed recommendations to check options before purchase.
Positive Feedback
Reviewers value customer service when it works, praise the diversity of products, and note a medium price level and instances of fast, effective tech support.
Negative Feedback / Risk Areas
- Many Synology customer complaints cite bricked units and devices that won't boot.
- Users report DSM install failures and slow web-based support with no phone help.
- Persistent unresolved tickets and difficulty reaching support are common.
- Watch for extra software costs and potential billing surprises.
Key Takeaways for Future Customers
- Read recent Synology reviews and compare options before buying.
- Prepare to contact support and document issues if setup fails.
- Factor in software add-on costs when budgeting.
- Expect mixed experiences; confirm warranty and return policies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Synology has a 3.2 star rating from 3 reviews and consumers are mostly neutral with mixed recommendations to check options before purchase.
Positive Feedback
Reviewers value customer service when it works, praise the diversity of products, and note a medium price level and instances of fast, effective tech support.
Negative Feedback / Risk Areas
- Many Synology customer complaints cite bricked units and devices that won't boot.
- Users report DSM install failures and slow web-based support with no phone help.
- Persistent unresolved tickets and difficulty reaching support are common.
- Watch for extra software costs and potential billing surprises.
Key Takeaways for Future Customers
- Read recent Synology reviews and compare options before buying.
- Prepare to contact support and document issues if setup fails.
- Factor in software add-on costs when budgeting.
- Expect mixed experiences; confirm warranty and return policies.
Turn one complaint into a collective action
Synology Not power On
Good to talk TasteLina for regarding issue with our NAS problem. And he gave me primary solution for that.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRT1900 bricked
Unit is bricked, won't boot despite resetting numerous times.
Have restarted and reset but no go just a flashing green light
Preferred solution: Tech info
Washington, District Of Columbia
Service..problem
So many choices to few options. Without having to pay over 9 hundred dollars..
Does got be a better way!! Or take your time and bill your oun. The biggie is the software that comes with these products. They'll cause you a lot of more money to buy them individually.
So that's the trade-off. And you will get some type of customer service support.
User's recommendation: Check your options before you purchase
Grevenbroich, North Rhine-Westphalia
Problem with setup
Cant install DSM. NO Telephone Support at all. Web based email support is super slow , and seems to use a translator, so expect strange answers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTech support
Excellent fast help right to the point 5 stars they immediately resolved my issue without any additional fees etc
User's recommendation: Go for it!
Problems with my Synology NAS
No still not resolved please call in below number
919946****
Request you to please call on the same nbet to resolve the issue at the earliest I tried to connect with your team but not able to connect , I dont know hy you guys are not helping us waiting for your valuable reply regarding this its is my humble request please resolve the issue soon.
Preferred solution: Apology
User's recommendation: Please help I am still not able to get the backup of the nas storage server please help us I have provided my number.
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