Athanasia T
map-marker Thessaloniki, Central Macedonia

Problem with nordlys system

The new representative of nordlys in Greece as soon as he made a so called “service” he insisted on doing the system started to have a problem that was addressed as “water pump” failure. I have three weeks without the machine and disappointed clients and no update the last 12 days from him. I am extremely disappointed as I have no timetable of the solution to this problem and no reliability as far as he is concerned. I think a company of your reputation would have representatives very well trained and well manered in terms of flexibility,quick solutions and at least close update. I also own candela alexandrine pro (Innova medical) and they are very professionals. Thank you in advance
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Tavis Fqa
map-marker Calgary, Alberta

Machine is not working

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The machine is not accepting the coolant bottles
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Preferred solution: Help fix the problem


Very disappointed in the follow up.

Very disappointed in the follow up. I started treatment for cellulite reduction with the Vela shape in April. They took before pictures, I kept every appointment did exactly what they asked me to do, paid my $4000, and at the end of my treatment saw a little to no results. I was not expecting to look completely smooth, but in the beginning at my first consultation they told me that it would work. I wrote a letter explaining my situation asked them to look at my before and after photos and give me their professional opinion. I have not heard from them. $4000 is a lot to spend with no visible results, and no one calling to address the situation. I would not recommend this company
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Reason of review:
Bad quality

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