
Unclaimed
Syneron Candela
3
TOTAL REVIEWS
1.4K
PAGE VIEWS
New Reviewer
Problem with nordlys system
The new representative of nordlys in Greece as soon as he made a so called “service” he insisted on doing the system started to have a problem that was addressed as “water pump” failure. I have three weeks without the machine and disappointed clients and no update the last 12 days from him. I am extremely disappointed as I have no timetable of the solution to this problem and no reliability as far as he is concerned. I think a company of your reputation would have representatives very well trained and well manered in terms of flexibility,quick solutions and at least close update. I also own candela alexandrine pro (Innova medical) and they are very professionals. Thank you in advance
ID
Location
Thessaloniki, Central Macedonia
New Reviewer
Machine is not working
The machine is not accepting the coolant bottles
ID
Location
Calgary, Alberta
Preferred solution
Help fix the problem
Very disappointed in the follow up.
Very disappointed in the follow up. I started treatment for cellulite reduction with the Vela shape in April. They took before pictures, I kept every appointment did exactly what they asked me to do, paid my $4000, and at the end of my treatment saw a little to no results. I was not expecting to look completely smooth, but in the beginning at my first consultation they told me that it would work. I wrote a letter explaining my situation asked them to look at my before and after photos and give me their professional opinion. I have not heard from them. $4000 is a lot to spend with no visible results, and no one calling to address the situation. I would not recommend this company
ID
Reason of review
Bad quality
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Syneron Candela