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Synergy Bank

Synergy Bank

www.synergybank.com
What is your customer experience with Synergy Bank?

Synergy Bank Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Positive Feedback

Customers note they like the cards and card features as the main positive in Synergy Bank reviews.

Negative Feedback / Risk Areas

  • Poor customer service; customers report it is impossible to reach an agent.
  • App navigation problems that prevent users from making a payment or adding a bank account.
  • Appointment and scheduling difficulties leading to unresolved service requests.

Key Takeaways for Future Customers

  • Check Synergy Bank customer complaints and reviews before relying on online payment or billing features.
  • Expect limited phone support; arrange alternative payment methods and verify account linking options.
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Lorenso Gpy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reschedule appointment

AI Highlights
  • Reschedule appointment for Monday, March 4.
  • Name: James Toy; phone: 480-720-****.
  • synergy bank member called about business services.

I need to reschedule my appointment for Monday, March 4 at my phone number is 480-720-**** and my name is James Toy a member from synergy bank called me about setting up business services I just need to reschedule this appointment

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Cale R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Credit card payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Better customer service make it easier to navigate app and be able to make a payment also add a bank account

User's recommendation: Better customer service for payments

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Cale R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Credit card payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I tried making a payment and couldn't also tried adding my bank account and couldn't impassable to talk to a customer service agent

Pros:
  • I like the cards
Cons:
  • Poor customer service impossible to reach a agentnone

Preferred solution: I would like to sign up my checking account and make payments

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