Synchrony Financial
Reviews and Complaints
Problem never resolved thru credit card
Preferred solution: My identity cleared with JCPenney.
I cannot connect with anyone at Synchrony.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Waynesboro, VirginiaThey kept my mom's money after she passed
Sam's club mc
User's recommendation: Good luck
New costumer
User's recommendation: Dania Laurencio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Douglas, GeorgiaCant pay you because youve given me none of my account information
User's recommendation: Stay as far away from this bank as possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConfusion
- Harassment
Preferred solution: A customer service rep on the phone
User's recommendation: Do not finance through Synchrony Bank
Unauthorized charges. Contacted Amazon I do not owe $126 to Amazon synchrony is saying that I have a statement charge of $126. Please contact me immediately 913-831-****.
Preferred solution: Full refund
Question re JCPenney Credit Card
Preferred solution: Identity issue resolved for the card
Discuss my payment my payment schedule resulting in unwarranted late fees
Preferred solution: Discuss a payment schedule that is rendering g late fees from an automatic withdrawal due to the double payments that offset of payments made after the monthly due date.
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Verified ReviewerTotally pissed customer
- To hard to do any business with
Preferred solution: I want to pay can not get to a screen that allows me to do so terrible terrible
User's recommendation: Get human customer service people
Super Jerks!
- I guess now i can work with better banks
- Closed accounts in perfect standing
- No lates
- No balance
Preferred solution: to go back in time, not happening
User's recommendation: Run away, robots run this company
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Verified ReviewerHORRIBLE EXPERIENCE
I have had several accounts with Synchrony bank, all my experiences have been horrible. They will arbitrarily lower your credit amount or close your account, even if you have been 100% on time, and pay off your account.
They claim that Trans Union is reporting that we have too much dept, high balances, and little credit. However the opposite was true with us. We have an 830 Fico Score, our credit report with Trans Union shows we have $100,000 available in revolving available, less then 5% in balances on that credit.
They are liars, untrustworthy, the worst bank I have ever worked with in 50 years. DON'T USE THEM!!
Preferred solution: Apology
User's recommendation: RUN AWAY. DO NOT USE!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo dispute a letter received
- Cannot comment at this point
Preferred solution: An explanation of letter received
User's recommendation: No recommendation
Late fee
Preferred solution: Late due off my bill
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File a complaint with the Federal Trade Commission. If they receive enough complaints they will investigate.
IF you have such an awesome credit score, why are you using these lame one-use store cards? Please don't tell us your credit is built on utilization based on having a wallet full of junk cards. IF your credit is so great, dump these cards and use a real credit card.