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Synchrony Bank's billing department agreed to take 4 monthly payments rather than a final balloon payment. After 2 on time payments, they started harassing me with collection calls and threatened to repossess my jet ski. They have reported the account to the credit...
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Worst ever! Late fee scam! I was put on a hardship program for 48 months at 0 interest. I missed one payment because I was in the hospital, and I told them that in advance. They said no problem. They in turn took me off of the program. Refused to put me back on it....
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1.6
#1012300
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I have sent 2 payments and both times they sent back to my back stating the account does not exsist.... i have checked backwards forwards and no mistake on my end... even called syn a number of times and syn states you are correct .... but they keep rejecting...
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1.0
I liked
  • Not
I didn't like
  • Incompetence
#1003063
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Synchrony Financial Carecredit Credit Card Review

#996032
I have very good credit, is that why this bank xan charge me 26% interest? That's so high. I will pay this to 0 & close this account. Price gougers!
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Synchrony Financial Website Review

#940343
Synchrony Bank's smartphone access is very unfriendly, and especially for iPhone users. They seem to have completely blocked access to customer accounts from either the Safari or Firefox browsers. They also are the only financial services company that does not offer a mobile app. Stay away.
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Synchrony Financial Credit Card Review

#873014
2.3
Amazon.com Store Card issued to person unknown who used my identity fraudulently. Card did come to me by mail with sticker 'NO ACTIVATION REQUIRED' (and over $4500 in charges before I got it). How does that protect my identity? Company is willing to investigate, but this is after the fact. How about nvestigating the practice that allowed it!
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Synchrony Financial Customer Care Review

#847982
2.4
Check cashed but payment went to wrong account? Customer service rep. VERY rude. Would not try to find payment. Happened with Sam's card. Asked Sam's to shred card. Got home, called and got another rep. who found problem in three minutes. First customer service rep. a real bi---! She should be fired!
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I have hade several accounts with Synchrony. I have found their customer service is very poor. Apparently they don't care about their customers.. Billing is also a big problem. I have changed the way my payments are applied several times to pay off the promotional...
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Most times it's impossible to login to pay your bill. I have had to call to make a payment over the phone quite a few times. You login and the page does nothing. Come on Synchrony, get it together! So I can't post this message unless it's 100 words??? Ok, here...
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Synchrony Financial - Synchrony Bank Fees and Policy
I purchased a sewing machine for my wife with Synchrony Bank extending the credit. My payments began in July 2016 and are due on the 13th of the month. Since then I have made payments to them between the 7th and 9th of the month. In Dec 2016, because of holiday...
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Anonymous

Anonymous Read the terms of service before you sign up with a credit card company. If you don't agree with the terms, don't sign up. Why did you not pay the late fee on January 9? Di...

3.7
I didn't like
  • Late fees
  • Being treated rudely by a csr
  • Customer service
#1001117
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TJMaxx offered me a 10% discount at check out if I opened their card. I agreed. The cashier entered my name wrong, I got no discount and the card was declined due to his error. Then I learned Synchrony Financial pulled a hard credit inquiry (almost never happens these...
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Had an account ,payment was due 1st of month, paid on time maybe one payment a little late after paying off most of the balance of the account. We noticed the payment was always late and there was a late fee , they had changed the due date from the 1st to the 24 and...
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This bank (management) is definitely stuck in the past like cave people. They won't let Quicken access our data, and blame Quicken for it!! How ludicrous. How foolish and inconvenient. Sam's, Wal Mart and Lowe's use this poor excuse for a bank and I wish they would...
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Anonymous

T. Smiles I agree. Have 3 Synchrony accts. , 2 ,at Walmart, and ,1 from Lowes. When I call there, I want to talk to an American, since , Walmart and Lowe's want to go with a losing fi...

1.0
I didn't like
  • Online policies
#967194
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I have never had any issues with care credit. I've used it once to take both of my dogs to the vet and another time to get my wisdom teeth pulled. I once was unable to sign in online to pay my bill and received a late charge. I called and explained and they reversed...
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4.6
#958792
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