Robbyn Zsu

Dodgy car delaership

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We purchased a used car form them and our mechanics found faults that should have been repaired under the 3 month warranty. When we tried to get them fixed Sydney Prestige wouldn't return our calls or emails. When they did they just pretended they couldn't find our messages or emails. Absolutely worse experience ever. These people are dodgy. Do not buy off them. Do not trust them. Do not go near them.
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Loss:
$3200
Pros:
  • Nil

Preferred solution: We wanted the repairs done that were covered under warranty. We give up. We don't want anything form them. Just to let others know to stay away form them and not purchase a car from the dealership.

User's recommendation: Stay away form them.

2 comments
Guest

This review sounds fake

Guest
reply icon Replying to comment of Guest-2324972

Not a fake review anyone who knows Arny knows it’s true

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coogious
map-marker Sydney, New South Wales

Sydney Prestige Motors didn't honour a 3 month stat warranty! They are crooks! Stay away!

I bought a car, specifically asking if both keys' remote access features worked. They said yes. Neither did. They fixed one, taking the other to be repaired. they didn't answer my calls for three days, then rang me to tell me that they would not repair the key as it would cost $600. THe department of Fair Trading specifies that the stat warranty covers accessories, however the dealer still refused. They are crooks. Absolute ***. I am waiting for the department of fair trading to get back to me to see how they can fix this, but it is upsetting that Sydney Prestige Motors, 157 Parramatta Road Haberfield are so dishonest.
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Loss:
$8600
1 comment
Guest

Hi there,

I am having problems with them now, sold me a car that's breaking down 6 months laters (started falling aparta 1 week in) saying nothing is covered, as all wear & tear?

How did you go?

Thanks.

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