Swiss Madison
Swiss Madison Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Swiss Madison has a 5.0 star rating based on 1 customer review. Consumers are mostly satisfied and the rating distribution is 100% positive.
Key Takeaways for Future Customers
- Check Swiss Madison reviews and confirm part compatibility before buying.
- Expect quick customer service responses in some cases and generally low price levels.
- Be prepared for potential phone access difficulties when seeking help.
Negative Feedback / Risk Areas
- Customer complaints about inability to reach support by phone.
- Reports of incompatible products and missing replacement parts.
- Concerns about refunds and exchange or cancellation information during purchase confusion.
Positive Feedback
Customers note fast, helpful customer service and good product quality at a low price.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Swiss Madison has a 5.0 star rating based on 1 customer review. Consumers are mostly satisfied and the rating distribution is 100% positive.
Key Takeaways for Future Customers
- Check Swiss Madison reviews and confirm part compatibility before buying.
- Expect quick customer service responses in some cases and generally low price levels.
- Be prepared for potential phone access difficulties when seeking help.
Negative Feedback / Risk Areas
- Customer complaints about inability to reach support by phone.
- Reports of incompatible products and missing replacement parts.
- Concerns about refunds and exchange or cancellation information during purchase confusion.
Positive Feedback
Customers note fast, helpful customer service and good product quality at a low price.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very cheaply glazed
- Stubborn ring around the inlet after months.
- High removal/installation costs hinder repair.
- Bought 3 years ago; proof of purchase requested.
Worse toilet ever made
We installed this toilet in our second home, which is being used by two people for one week of the month.
I noticed after a couple of months the stubborn ring around the inlet.
I just realized that I should have contacted you sooner, but the cost of removal and installation is frankly too much for me to have brought up this issue.
But now it's to the point that it is embarrassing when we have guests over.
The picture I show is after cleaning it.
The company wants proof of purchase within 6 months. I purchased this 3 years ago and it's hardly been used. My Kohler after 15 years still looks like new.
- Size
- Poorly made the is not enough glazing so you can never clean it out
Preferred solution: Full refund
User's recommendation: Stay away
Peoria, Arizona
Question about walk in tub delivery
I was thing about buying a SM walk in tub from your company but to confusing to someone for details and other info. Couldnt get thru on the phone so I wound up buying one from Amazon.
User's recommendation: Keep phone calls easier to talk to someone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved with a guickness
- Customer service replied quickly, under 3 hours.
- The issue was resolved in a few hours.
- Swiss Madison has great products; we will order again.
Can't get better than this. Customer service was quick to respond.
Less than 3 hours. Now that's what you call Awesome customer service.
My issue was resolved in a matter of a few hours. Swiss Madison has great products and we will be ordering again from you.
Seattle, Washington
Need a part
Very disappointed, you guys have a shower panel but don't carry the shower surrounds nor any information on any product compatible with it, I will never buy your products again
User's recommendation: Do not use their product as it's not compatible with others and they don't carry whats needed to finish the project
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