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Swisher Sweets

Swisher Sweets

swishersweets.com
What is your customer experience with Swisher Sweets?

Swisher Sweets Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Swisher Sweets has 1.9 star rating based on 4 customer reviews and consumers are mostly dissatisfied; Swisher Sweets reviews highlight quality and service problems.

Key Takeaways for Future Customers

  • Expect quality control issues like holes and damaged goods.
  • Price level reported as high compared with perceived value.
  • Recent recommendations warn "Don't waste your money".

Negative Feedback / Risk Areas

  • Frequent customer complaints about holes, missing items, and ash fall.
  • Problems with exchanges, refunds, and unresponsive customer service.

Positive Feedback

Some customers note great flavor and that cigars burn well.

View full overview ›

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Suzanne R Jrq
map-marker Jackson, Mississippi

Unhappy with product

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Purchased several packs of swisher cigarillos from store across from my house one pack had damaged goods on the inside and the other pack was missing one

Loss:
$6
Pros:
  • Great flavor burn well
Cons:
  • Sometimes they can be steal

Preferred solution: Coupons

View full review
1 comment
QA Coordinator

Hi, Please reach out to us directly at www.swishersweets.com and we can assist you with this request. Regards, Swisher QA Consumer Coordinator

Resolved
Mark G Oux

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bee Branch, Arkansas

Resolved: Inferior little cigars

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AI Highlights
  • - They ask which factory had the malfunction.
  • - Little cigars have less tobacco.
  • - They burn faster and the reviewer is disgusted by quality control.
Updated by user Mar 14, 2026

Company fixed the issue and I have been provided with full refund.

Original review Feb 18, 2026

I don't believe you addressed another main issue. Which factory exactly did you discover a malfunction?

What about the lesser amount of tobacco in your little cigars?

They burn faster than my wife's premium cigarettes, constantly dropping ashes everywhere before you can even discard them! Signed: still disgusted by your quality control.

View full review
2 comments
QA Coordinator

Hi, Please reach out to us directly at www.swishersweets.com and we can assist you with this request. Regards, Swisher QA Consumer Coordinator

QA Coordinator

Hi, Thank you very much for being a Rogue customer and for bringing your concerns to our attention. Please visit www.swishersweets.com and click contact us to fill out a form and we can assist you directly. Regards, QA Consumer Coordinator

View more comments (1)
Mark G Oux

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bee Branch, Arkansas

Disgusted by recent quality

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AI Highlights
  • - Equipment damages cigars.
  • - Product quality is poor; compensation is requested.
  • - Need to pack cigars to avoid ashes.

Somebody fix your equipment so it doesn't make holes in your little cigars! The quality of your products sucks!

I think of all that I needed to throw away you owe me some money! Since when do I have to pack your @*#$ing cigars to try and not wear the ashes all the time!

This isn't my first rodeo. Signed: $#!@ Off

Loss:
$1000
Cons:
  • Inferior product

Preferred solution: Full refund

User's recommendation: Don't waste your money

View full review
2 comments
QA Coordinator

Hi, Please reach out to us directly at www.swishersweets.com and we can assist you with this request. Regards, Swisher QA Consumer Coordinator

QA Coordinator

Hi, Thank you very much for being a Rogue customer and for bringing your concerns to our attention. Please visit www.swishersweets.com and click contact us to fill out a form and we can assist you directly. Regards, QA Consumer Coordinator

View more comments (1)
Mike C Zyi
map-marker Kansas City, Kansas

Holes in the cigars at least 2 out of 10 terrible customer service nobody evidently wants to talk terrible service

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Answer your phone. Don't ignore me.

I've tried calling you at least 10 times. You're unbelievable! Fix your product.

I've bought at least 20 cigars that have holes in them. Fix your equipment.

User's recommendation: Don't use this product

View full review
3 comments
QA Coordinator

Hi, Please reach out to us directly at www.swishersweets.com and we can assist you with this request. Regards, Swisher QA Consumer Coordinator

QA Coordinator

Hi, Thank you very much for being a Rogue customer and for bringing your concerns to our attention. Please visit www.swishersweets.com and click contact us to fill out a form and we can assist you directly. Regards, QA Consumer Coordinator

Mark G Oux

I feel you man I got the same issue I've tried to contact them several times about my sweet cherries cigars about fed up at this company

View more comments (2)

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