Resolved
Adrienne N Hvp

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Verified Reviewer
| map-marker Northolt, England

Resolved: Car insurance policy. After having full details and paid amount due the company came back saying a named driver was a risk even though all details were supplied at time of application

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Updated by user Jan 20, 2024

Company fixed the issue and I have been provided with apology. I asked for full refund

Original review Jan 13, 2024
Increased policy charge stating a named driver was a risk. Are all drivers not a risk? All details of accidental damage supplied at time of application
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Pros:
  • Looks ok
Cons:
  • Stabb in back

Preferred solution: My policy reinstated and not cancelled

User's recommendation: Be careful

Maximus Ycy

Your system is not allowing me to register an...

Your system is not allowing me to register an account. Could you please answer my query re Insurance4Hire:- Hi I have just ordered and paid for a hire car with Enterprise from Darwin Airport, Australia. I have not yet purchased any extras, but wish to use Insurance4Hire policy – I have done this before but not for past 8 years. I am looking at an annual policy, but am unsure whether to purchase a ‘worldwide’ or ‘australian’ version. I am confused that CDW and SLI excess insurance appears to be excluded from your policies, but thought that was the main benefit of purchasing your polices. Do I still need to purchase excess insurance from Enterprise? Thanks for any advice, so that I can purchase the most appropriate policy from yourselves. Stu Darby
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Kris S Ohr

Think twice before getting home emergency cover

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While the actual staff are great, patient, professional, the policy you take out with Swinton, as I have found, is worthless. My radiator has a leak, as I had taken out the Home Emergency policy, I thought I would be covered, but any leaks to the radiators are classed as wear and tear, so excluded. All Swinton can offer is to turn the radiators off, so my house and children (5 month old and two year old) get to enjoy January temperatures at their chilliest. You are left thinking if this common eventuality isn't covered, what is covered as a fixable home emergency.
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Reason of review:
Problems with payment

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