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SwimSunny Com

SwimSunny Com

www.swimsunny.com
What is your customer experience with SwimSunny Com?

SwimSunny Com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

SwimSunny Com has 1.3 star rating based on 3 reviews; consumers are mostly dissatisfied with orders, shipping, and support.

Key Takeaways for Future Customers

  • Check SwimSunny Com reviews before ordering due to frequent delivery and quality issues.
  • Expect slow or no responses from customer service when requesting a refund or return.
  • Document orders and payment records in case of disputes with the seller or PayPal.

Negative Feedback / Risk Areas

  • Nondelivery and delayed orders described as possible scams and lost shipments.
  • Poor product quality and sizing issues with missing parts reported.
  • Customers report difficulties starting returns, getting a refund, and unresponsive customer service.

Positive Feedback

The website appearance is noted as nice, but price level is reported high compared with product quality.

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Show reviews that mention
order tb267084 item suit bathing number word swimsuit bathing suit suit order
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Anonymous
map-marker Olympia, Washington

Swimsuit

AI Highlights
  • I ordered on February 27, 2023 and have not received the swimsuit; I realized months ago I will never see it or hear from the company.

I ordered on February 27 2023 and have not received.

Order #167750****-65684*-*** Its now August 17th and still no word. I realized months ago I will never see the swimsuit I ordered nor hear from the company.

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Georgiann J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to return a item to small

Need to return a bathing suit order number 167906****70186**** on march 17 item number 115**** tb267084

Preferred solution: Full refund

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marti f

Can't get a refund on the purchase

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AI Highlights
  • Received items and tried to return 2, wasting time.
  • An email gave a website to start the return.
  • The order number entered shows as non-existent.

Received my items, decided to return just 2 items. Got an email giving me a website to go to to start the process.

First thing they as is what's the order number. I keyed that number in and i get a response of "that number does not exist. I order because they had a return policy.

I have wasted so much time trying to get this return started, but I can't get any further. furn

Preferred solution: Full refund

User's recommendation: do not buy from this company

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Audrey M Wlm

Scam company

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Product paid for but never delivered! Followed directions on website for costumer service and email keeps coming back u deliverable! Argg!

Loss:
$23

Preferred solution: Deliver product or service ordered

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Belynda B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammers

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AI Highlights
  • Bought 3 bikinis and 2 tankinis; PayPal shows Chicfinos; site is swimsunny.com.
  • Too small, no breast coverage; a top arrived missing clasp.
Updated by user Sep 20, 2020

This company would not communicate where to return the items, send a label, or give a refund and seemed to drag it out until the time frame had passed. In the end after a lengthy fight, PayPal refunded the money.

My advice is purchase Made in the USA items. No more cheap Chinese crap for me :)

Original review Aug 21, 2020

I bought 3 bikinis and 2 tankinis from this site. It shows Chicfinos in paypal but it is actually swimsunny.com.

They were so small, I don't think they would fit my 10 yr old granddaughter. There is no breast coverage and one of the tops does not have the clasp to fasten in the back- it was not attached when it arrived July 10th. I sent an email to the email listed in PayPal asking for a return label but got no response. I contacted their customer service through the original website- swimsunny.com and have been getting the run-around.

They want me to prove they are too small. I even attached their return policy and emails for PayPal's dispute. It says I can get a refund if returned within 15 days, but they will not give an address or shipping label. I asked them also in the original email to cancel the rest of the order but they shipped it about 3 or 4 days later.

Now PayPal has denied my claim!

I cannot believe this company is allowed to do business in the USA! From now on- BUY AMERICAN!

Loss:
$140
Pros:
  • Nice website
Cons:
  • Price
  • Will not stand behind their return policy
  • Will not accept return and refund money

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM THIS COMPANY!

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