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Swim2000

Swim2000

www.swim2000.com
What is your customer experience with Swim2000?

Swim2000 Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Swim2000 reviews show a 3.2 star rating from 2 reviews; consumers are mostly neutral and 100% would likely recommend. Rating distribution is about 50/50 between unfavorable and positive.

Key Takeaways for Future Customers

  • Expect mixed Swim2000 reviews on customer service and returns.
  • Customers value location, discounts, and note a high price level.
  • Document orders, PO and packing slips when requesting a return.

Negative Feedback / Risk Areas

  • Repeated lack of response for RMA and return label requests.
  • Ongoing unresolved issues lasting months and shorted items on orders.
  • Customer complaints about slow replies and difficulty with returns.

Positive Feedback

Some reviewers report satisfaction and exclusive use of the company despite issues.

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Media from reviews

Swim2000 - Return label request but never sent
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Resolved
Jana R Upc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Return

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Updated by user Oct 19, 2024

Company fixed the issue and I have been provided with full refund. They asked me to return both unworn swimsuits and offer me a refund !.

Updated by user Oct 16, 2024

The merchandise and shipping to me was great, but need to have someone to answer the phone and also respond to the emails !

Original review Oct 15, 2024

I have tried repeatedly since 10/4 to reach out to get an RMA # for this return and haven't gotten a response by phone or email!

User's recommendation: Don’t use Swim 2000

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Cynthia F Dlf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hart, Indiana

Return label request but never sent

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AI Highlights
  • - Original Oct 27 order not placed; two size 34 suits short.
  • - Rep apologized; drop shipped 11/13; two suits missing.
  • - Return label requests ignored.
Swim2000 - Return label request but never sent
Contains 1 confidential file for company representatives
Updated by user Mar 20, 2024

Still unresolved

Original review Mar 02, 2024

I was shorted two size 34 female suits on original order. I order my suite in Oct 27 but order was not placed.

Called rep(Ben or Beni) he apologized and drop shipped order.on 11/13. When order arrived I was short two size 34 female suits. I called twice sent PO, quote and packing slip.

I did not receive those suites until Dec 11 or so. I have requested a return label several times since then to no avail.

Pros:
  • I was very satisfied and use your company exclusively when isabelle
Cons:
  • New rep has not solved the issue
  • Issue on going for 4 months

Preferred solution: Price reduction

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