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Sweetzels

Sweetzels

www.sweetzels.com
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Sweetzels Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall rating is negative with sentiment leaning toward dissatisfaction; recent recommendations say "Go somewhere else." Customers cite slow order processing, unresponsive customer service, mispackaging, and a high price level.

Positive Feedback

Some buyers still express product loyalty and reluctance to stop being a fan despite packaging errors.

Negative Feedback / Risk Areas

  • Repeated customer service no-response and long order delays reported in Sweetzels reviews
  • Mispackaging incidents where wrong items appear in boxes
  • Concerns about billing, refunds, and having to cancel payments through banks
  • Perceived high price level and limited product diversity

    • Key Takeaways for Future Customers

  • Expect potential delays and contact issues; check Sweetzels customer complaints before ordering
  • Inspect packages on arrival for mispacking
  • Be prepared to monitor charges and pursue refunds if orders aren’t processed

    • View full overview ›

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    A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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    Anonymous
    map-marker Bangor, Maine

    Bad Customer Service

    stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
    1.0
    AI Highlights
    • Ordered Ginger Mini Creams; order not processed for a week.
    • Email follow-up; no reply.
    • Phone numbers unresponsive; no answer.
    • No order update.

    Wish I could give them zero for a rating. I ordered a case of Ginger Mini Creams.

    Over a week later my order had not been processed, so I followed up with an email requesting an update and several days later I have not heard back. I tried calling both the 800 number and the number listed under their Google business profile online and there is no answer.

    Still have heard nothing about my order and will not have to go through the hassle of reporting it and having it canceled through my bank. Who runs a business like this??

    User's recommendation: Go somewhere else

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    Maliq Slf

    mispackaging

    I bought a box of gingersnaps, but there were little vanilla wafers inside the box. What’s up with that? (I’m not upset, I just wonder if anyone else had that happen.) I’m still a fan.

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    0 Thank you

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