map-marker Austin, Texas

It does what it says and says what it does

My wife and I moved into a home with a pre-existing rainsoft already installed that was working for almost two years before it needed maintenance. We researched other companies prices and decided to try for repairs on this machine. I watched the technician do the repairs and bring the system back to working condition. Compared to buying a new system from the start I guess you get what you pay for. Lets just say the machines aren't cheap but like a bmw an owner can't expect miracles without some investment. I just didn't want to spend any money than I had to but surprisingly its been almost another 3 years and its still working.
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Bob T Qgb
map-marker Tampa, Florida

Sweatwater is not so Sweat they trust is a one way street

Hi I will just tell you the company Sweatwater sells speakers polls but they use this gimmick that they will do three or 5 payments on you know problem, I gave the man my SSI# information and my credit card number and I know my score is 650 average due to doctor bills with having heart problems and Cancer it does not take long to run up gross amounts and This company has my Credit Card and the have the gull to say I don't qualify, To me that is a one sided love affair and after I trust them with my card number and by the way they keep on record which is against the law which I am going to write to the credit card processing company and file a complaint. My last order is on the way and I would never do business with them again and believe me I know 1000's of people and they know on the average of 8 and that 8 god I really my posting wards off would be buyers from Sweatwater. Let see if they can send all the pieces back to China. I should have supported my local store for a few dollars more so think before you buy.
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This post is incorrect. We do not offer any of the services above. For any of your home water filtration needs, please contact us:

Sweetwater Home Services

10139 Metropolitan Drive

Austin, Texas, 78758




If u could at least spell things correctly, we might be able to figure out what you are talking about. You can't spell, or verbalize correctly, so I , & MANY others have no idea what you just complained about.

With that in mind, I will have to negate your review.

Sorry. Better luck next time.

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stratwrassler K
map-marker Washington, District Of Columbia

Rainsoft won't respond to service calls or messages.

Updated by user Feb 02, 2012

Seetwater finally contacted me. Turns out the information on their web site may not be the best number to call.

They came out and completely repaired or replaced whatever was needed to get my water softener working again.

Original review Jan 02, 2012
I bought a Rainsoft water softener in 2006. I've been mostly satisfied with the performance, but have since learned they are extremely over-priced compared to comparable units. Now, about 5 years later, it has somehow become so clogged or something like that, that it caused my water pressure to severely drop. I confirmed this by bypassing the unit, and the pressure returns to normal. I have left several messages with the local dealer I purchased it from, and an email to the main Rainsoft headquarters, and no responses at all, nill, nada. I can never reach a person to speak with, only phone tree recordings and voice mail.
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Please contact us for any questions or issues on your home water purification systems.

Sweetwater Home Services

10139 Metropolitan Drive

Austin, Texas 78758

info@***.com 1-80*-***-****

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