Sweet Protection
Sweet Protection Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 3 reviews; consumers are mostly dissatisfied. Reviews note high price and poor communication.
Key Takeaways for Future Customers
- Check order status and confirm acknowledgement by email before expecting delivery, as noted in Sweet Protection reviews.
- Be aware of high price level and limited responsiveness from customer service when considering purchases or discounts and special offers.
Negative Feedback / Risk Areas
- Frequent Sweet Protection customer complaints about no communication, unreachable phone, delayed refunds, and difficulty getting repairs or exchanges.
- Reports of short product lifespan and dissatisfaction with warranty or repair handling.
Positive Feedback
Customers described the product as beautiful and well designed despite durability and service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 3 reviews; consumers are mostly dissatisfied. Reviews note high price and poor communication.
Key Takeaways for Future Customers
- Check order status and confirm acknowledgement by email before expecting delivery, as noted in Sweet Protection reviews.
- Be aware of high price level and limited responsiveness from customer service when considering purchases or discounts and special offers.
Negative Feedback / Risk Areas
- Frequent Sweet Protection customer complaints about no communication, unreachable phone, delayed refunds, and difficulty getting repairs or exchanges.
- Reports of short product lifespan and dissatisfaction with warranty or repair handling.
Positive Feedback
Customers described the product as beautiful and well designed despite durability and service issues.
Media from reviews
Turn one complaint into a collective action
Decatur, Alabama
I want my plastic band that secures the occi….. behind my cranium fixed. Not buy a new helmet w maybe a 40%discount.
- - Helmet broke while I was carrying it to my truck.
- - It lasted the shortest time.
- - It was the most expensive helmet I've purchased.
Fix my helmet! Broke while I was carrying it to my truck.
Guessing its made in China and they just produce them. Repairing must be too time consuming. Most expensive helmet Ive ever purchased.
Lasted the shortest time. Nicely done
User's recommendation: Beautiful product too bad it only latest 3-4 years
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRidiculous to ask when you haven’t helped me yet
- - No help received; is this a prank.
- - Helmet used 4 days and had a fall.
- - Protection allows purchase at 40% on another helmet.
- - Seeks advice.
No communication at all !!Only to get a review .Pranked
Only asking for review when you havent helped me at all !!!Is this a prank !!!Asked to help with my helmet as used 4 th day and had a fall , looks like protection allows purchase at 40% on another helmet .Could someone advise ?Or is this still part of the prank ?
User's recommendation: No way !
Copenhagen, Capital Region
When do I get my refund
Please let me know when I will receive my money back?
Ordernumber: 21009****
Kr Henriette
I have been waiting since March 11. 2024
My order did not arrive. I received no communication. I could not contact the company. The number does not answer.
Cannot get in touch with the company. No information about my order on their website. No information about how to cancel the order.
- Communication with customers
Preferred solution: Gloss Fluo Wanderer II, Size M/L I would like to cancel the first order and have the second order delivered. I need it by June 30.
User's recommendation: I don’t know if this happens often, but if you need your gear soon maybe one should check order status with the company via email if there is no acknowledgement within a few days of the order confirmation.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerImpossible to speak to a real person!!!
I am trying to get help exchanging a giggle lens and have had no luck at all with your companies customer service department. Maybe there isnt one.
Preferred solution: The correct lense
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