Unclaimed
SWCORP Reviews
5.5K
CLAIMED LOSSES
5
TOTAL REVIEWS
SWCORP Reviews
New Reviewer
Poor quality, terrible customer service
I have had NOTHING but trouble with 2 Anzzi shower towers. There have been multiple parts that were defective in both units and I have been fighting with this company for 10 months to get 3 parts replaced. The customer service reps are all very nice and assure me that...
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ID
Preferred solution
the right parts and straight answers without my having to call incessantly
Crap company
Stay away from this company. I have had *** with the bath tub and customer support. Missing parts, no holes for faucet/handles, I was told we have to hire a licensed plumber to drill holes in tub (more cost). My elderly parents bought this tub without doing research. This company should be shut down.
User's recommendation: Don't buy from them.
ID
Location
Portales, New Mexico
Cons
- Poor customer service
- Broken and missing parts
New Reviewer
Swcorp terrible company
It took nearly three months of frustration to finally give up hope that I would get my tub. First they sent the wrong tub. Then they wouldn't send correct tub until they received the wrong tub. It took three weeks for the shipper to pick up the wrong tub. It took 11 more days for it to arrive at swcorp. Then. They said the new tub was not yet on "production". It took 30 days on a wrong order for a refund to our credit card. We were constantly lied to. If complained, the customer support person would hang up. Terrible experience
User's recommendation: Do buy your tub from sw corp.
ID
Location
El Santuario, Mexico
Preferred solution
Let the company propose a solution
New Reviewer