Skip to content
Swan Taxis

Swan Taxis

www.swantaxis.com.au
What is your customer experience with Swan Taxis?

Swan Taxis Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Swan Taxis has a 1.0 star rating from 1 review; consumers are mostly dissatisfied. Reviews note high price level, poor customer service, limited service variety, cancelled bookings leaving passengers stranded, and advice to "Save up and buy a car, less stress and pain."

Positive Feedback

Few positives reported; no praise in recent feedback beyond vehicle availability when bookings succeed.

Negative Feedback / Risk Areas

  • Frequent cancellations and drivers not answering, leaving passengers stranded.
  • Poor communication and customer service, including language barriers reported.
  • High pricing compared to perceived service level.

Key Takeaways for Future Customers

  • Check recent Swan Taxis reviews before booking to gauge reliability.
  • Expect possible customer service issues and consider backup transport options.
  • If cost matters, compare fares elsewhere given reported high prices.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Nalia Mvr

Non English speaking driver's cannot deal with conversations so they hang up and don't pick up again. I'm stranded and cannot get help at all

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 13, 2025

There was no customer service BUT when the bot cannot find an answer you need to offer him had human service

Original review Jul 12, 2025

To ask why two booked taxis have cancelled on me while I've been waiting in the rain with 11 year old son

User's recommendation: Save up and buy a car, less stress and pain

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article