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Swan International Assistance

Swan International Assistance

swanassistance.com
What is your customer experience with Swan International Assistance?

Swan International Assistance Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Swan International Assistance has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and recent recommendations stating "Avoid, avoid avoid".

Positive Feedback

Customers report the company collects premiums quickly for travel insurance and other services.

Negative Feedback / Risk Areas

  • Frequent claim denials and excuses when processing refunds, a common theme in Swan International Assistance reviews.
  • Poor customer service response and difficulty resolving billing issues.
  • High price level with limited product diversity prompting negative customer complaints.

Key Takeaways for Future Customers

  • Expect fast premium charges but verify claims handling before buying travel insurance.
  • Document communications and expect possible delays on refunds or dispute resolution.
  • Consider alternatives if membership or subscription reliability matters.
View full overview ›

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Verified Reviewer

Quick charging premium, then find 1000 excuses not to pay any claim

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AI Highlights
  • - Long-time travel insurance customer with no prior claims.
  • - When I claimed after an incident, they offered many excuses to avoid payment.

I made travel insurance with this company few times and never filed a claim, but once I had an incident and I lodged a claim, they came up with a thousand excuses to avoid payment, knowing that time will make you slowly forget your rights.

Loss:
$600
Cons:
  • One way traffic into their account

Preferred solution: Full refund

User's recommendation: Avoid, avoid avoid

View full review

Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Insurance Claims Tips: What Red Flags to Watch Out

How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.

Read full article
Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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