Manufacturer: Swagtron Category: Hoverboards Clear all filters (2 of 2 reviews match)
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I bought the original Swagway X1 hoverboard for my son for Christmas for $290. It was used once when it began to vibrate, knocked my son off and then the rubber foot pad came apart. Upon further investigation, I noticed that the base was cracked. I followed the directions on your website to return the board for repairs (costing me $43 in shipping). All I received was an emailed bill for $95 to replace the broken parts! How is this something...
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Swagway

Swagway I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. It looks...

2.7
I didn't like
  • Customer service
  • Machine i got is defective
  • Make me pay to ship their defective product
After hearing about the nationwide Swagway X-1 recall I immediately called the local Modells that my daughter purchased her hoverboard from.Keep in mind this is an 11 year old that saved all of her gift money to purchase this trending item. I was immediately told that they would not refund the item, and to call customer service, which I did. Customer service referred me to the manufacturer which informed me that they would only offer to repair...
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Swagway

Swagway Swagway has still not received a contact form you regarding your situation.
Please contact Swagway with any questions and to participate in the recall.
We offering a f...

Swagway

Swagway Modell's Sporting Good's in not involved in the recall.
You should contact the manufacturer (Swagway) in order to participate in the recall as clearly stated by the Consum...

I didn't like
  • Swagway warranty service and cannot return product to store
#893110