Manufacturer: Swagtron Category: Hoverboards Clear all filters (4 of 4 reviews match)
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I ordered a new x1 and received a used non working x1.These things happen so I call them up to send me a new one. The man said they wouldn't do that so I said I just want to return it then. He said no problem just fill out ra form. Did that and shipped the board back....
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Swagway

Swagway Hello, I am Stephen K., a representative of Swagtron.com .I understand you are unhappy with the Swagtron™ RMA process.Please email satisfaction@swagtron.com and we can rectif...

Swagway

Swagway Hello, I am Stephen K., a representative of Swagtron.com .I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction....

1.0
#1027213
Swagtron - Used product shipped when I ordered new - no customer service
Swagtron - Used product shipped when I ordered new - no customer service
Swagtron - Used product shipped when I ordered new - no customer service
Swagtron - Used product shipped when I ordered new - no customer service
Swagtron - Used product shipped when I ordered new - no customer service
I ordered a new X1 hoverboard 9 days ago from Swagtron (directly from the swagtron.com website). I attached the ad here. It says specifically it is a "New" hoverboard for $199. I received it four days ago but it was a store return that was badly damaged. It still had...
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Anonymous

Anonymous Hello, I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. P...

2.5
I liked
  • Product is cool
I didn't like
  • Customer service
  • Poor product quality
  • Machine i got is defective
#1015941

Resolved

I bought the original Swagway X1 hoverboard for my son for Christmas for $290. It was used once when it began to vibrate, knocked my son off and then the rubber foot pad came apart. Upon further investigation, I noticed that the base was cracked. I followed the...
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Swagway

Swagway Thank You for your feedback! We also Thank You for the opportunity to address and solve this issue! We sincerely apologize for any frustration Swagtron™ may have caused you an...

Swagway

Swagway I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. It looks...

2.7
I didn't like
  • Machine i got is defective
  • Make me pay to ship their defective product
  • Warranty process
After hearing about the nationwide Swagway X-1 recall I immediately called the local Modells that my daughter purchased her hoverboard from.Keep in mind this is an 11 year old that saved all of her gift money to purchase this trending item. I was immediately told that...
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Swagway

Swagway Swagway has still not received a contact form you regarding your situation. Please contact Swagway with any questions and to participate in the recall. We offering a free upgr...

Swagway

Swagway Modell's Sporting Good's in not involved in the recall. You should contact the manufacturer (Swagway) in order to participate in the recall as clearly stated by the Consumer P...

I didn't like
  • Swagway warranty service and cannot return product to store
#893110
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