Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Oshawa, Ontario

Sweater is totally ruined after 1 wash

Suzy Shier - Sweater is totally ruined after 1 wash
Suzy Shier - Sweater is totally ruined after 1 wash - Image 2
Suzy Shier - Sweater is totally ruined after 1 wash - Image 3
I never seen a sweater look as bad after 1 wash as the one i got for Christmas. Please just refund me the $20.00 plus tax
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afshan a Jur

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Brampton, Ontario

Missing package

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Suzy Shier - Missing package
Suzy Shier - Missing package - Image 2
Suzy Shier - Missing package - Image 3
I order few days ago and today I receive message my order is delivered at front door I was home all day and I cannot received any package.where is my package .
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Loss:
$120
Pros:
  • No comment really discounted

Preferred solution: Full refund

Rakhee C Bwy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return policy

Suzy Shier - Return policy
I want to place this order if I hv to return how much u charge for shipping ? Still hv to buy it pls reply
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Pros:
  • Nice dress
Cons:
  • No reply

Preferred solution: Full refund

User's recommendation: If u live it usa very difficult to exchange or return

Anonymous
map-marker Toronto, Ontario

Missing package

I order few days ago from Suzy and today they send me email that my order is delivered infront door .but I didnt find my order.
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Jenusa M
map-marker Etobicoke, Ontario

Return

I am a regular customer at Suzy shier. I bought an extra small jacket at Suzy shier in store and it is too big for me. I purchased it on September 5 and went to return it yesterday, September 20. I have the receipt, the tags are still on, and I have not worn it even once. The manager on site told me it was a day over the 2 week return policy and refused to give me even a store credit. I am really upset as I am a regular customer.
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Loss:
$90

Preferred solution: Full refund

Merla Zlf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

I need my problem solved and nothing else I want all my money back into my my store credit card which is $44.47 and the reason why you took all my hard earned money from the card. I tried to buy tis

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I am very upset. They stole all my money off my store credit card and did not give me my product order.since then i have had lots of run arounds with them to get the reason why they did that.i want my full money back asap as i write my review on this
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Kemper Vpq

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Verified Reviewer
| map-marker Dartmouth, Nova Scotia

Tracking parcels

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On two occasions used track my parcl( shop)said my parcel was ready for pickup at the store. Made two different wasted trips to the mall and parcel wasnt there. Store employees said the app is useless. Very reassuring from the employees. Frustrated with this!!! Very poor service.
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User's recommendation: Change your method of tracking . Very poor!

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