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Suzy Levian

Suzy Levian

suzylevian.com
What is your customer experience with Suzy Levian?

Suzy Levian Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Suzy Levian has a 2.3 star rating from 3 reviews with mostly dissatisfied consumers, a 67% unfavorable to 33% positive split; reviewers report high price levels and quality or misrepresentation concerns noted in Suzy Levian reviews.

Key Takeaways for Future Customers

  • Expect mixed outcomes on product quality and check items on receipt; consult Suzy Levian customer complaints when researching returns or service.
  • Appearance is often praised but long-term plating, stones, and authenticity issues are reported.

Negative Feedback / Risk Areas

  • Poor or unresponsive customer service and difficulty reaching support.
  • Color/plating wearing off and stones falling out after short use.
  • Concerns about misrepresented gemstones and high price point.

Positive Feedback

Many reviewers call the jewelry beautiful and report satisfaction when purchased through retailers like Macy's.

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Media from reviews

Suzy Levian - Color coming off my ring
Suzy Levian - Wonderful
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Show reviews that mention
customer service ring service customer phone problem band rings sz18r09025 eternity
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Bob H Ifu
map-marker Williamson, West Virginia

Color coming off my ring

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Suzy Levian - Color coming off my ring

I called and no one answered the phone trying to reach customer service but No one answered the phone

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Loss:
$122
Cons:
  • I ordered rose gold and now 1 month later the back of ring is silver

Preferred solution: Another ring that the color does not fade off the metal. I have only had this one month!

User's recommendation: Do not purchase from this company

Bonnie R Gdq
map-marker Reno, Nevada

Have client wishing to purchase

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The company needs to answer the phone not expecting a email response. Customers wants a direct line to get answers not a waiting period. Poor customer service or should I say NO customer service!

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Cons:
  • Poor customer service
Anonymous
map-marker Southaven, Mississippi

Complaining

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Extremely hard to find someone to talk to. I bought a Suzy levian clover bracele.just after 1 month Chain solder broke and it fell apart.

I had hard time to find it. A stone came out either

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Anonymous
map-marker Philadelphia, Pennsylvania

Try to register my rings

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The ring I order Aug 30, 2025. It's the 3 Eternity band brown/ rose number SZ18R09025.

It won't go through.

My problem is stones are fall out already.

The second ring I what to register is the Brown Ascher Cut Cubic Engagement ring. Brown/rose sterling silver/6.5

SZ19R34385s-6.5

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User's recommendation: Just check for missing stones. The rings are nice

Daniela M Azi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wonderful

Suzy Levian - Wonderful

Ordered a ring on sale through Macys and love it Ring is much pretty in person thought todas las cosa Suzy levian son hermosas

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Jodi U Jji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Love the ring I bought !!

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Ordered a ring on sale through Macys and love it !! Ring is much larger than I thought and very pretty.

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Pros:
  • Beautiful appearance

User's recommendation: Beautiful jewelry

Anonymous

Suzy Levian jewelry is fake

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Hi, I purchased Suzy Levian Jewelry from Hautelook for my wife. Just got them apprised and the information i received was very disturbing.

The Suzy Levian Pendant wasn't sapphire, It was CZ. I'm bring this to your attention because I'm holding you accountable. I dont want an other piece of Jewelry I just want you to stop sell Suzy Levian Jewelry and an other jewelry that is fake and misrepresented. I'm going to reporting this and Suzy Levian Jewelry and Hautelook are at fault.

Im going to expose this scam to NBC and ABC news if you run another Suzy Levian Jewelry flashsale or any other company that is fake!!!! Do you even test the jewelry before you sell them!!!!! Hautelook is fully responsibly.. Im sorry for being rude but Im just really very upset.

I Really don't want an other piece and Im not returning the jewelry back per request of my lawyer. I am just requesting you never let any fake jewelry be sold on your website like Suzy Levian's Jewelry fake Sapphire.

It was CZ!!!!!!! How could you have let this happen.

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Reason of review:
Not as described/ advertised
5 comments
Guest

While her advertisements "suggest" you're buying a real sapphire, I knew the price of a real sapphire (the gem alone) was far more expensive than the cost of her ring. Because the description of the ring doesn't note that it's lab manufactured, it gives a false impression that the sapphire was mined.

But, since high-quality lab sapphires have the exact same chemical, mineral, and optical properties as natural stones (they are both aluminum oxide)-I'm okay with that. One is just made by science, and the other, made by nature. The ring I have is beautiful and if I were to buy the real deal it would cost approximately $10,000. I appreciate the fact that Suzi Levin creates beautiful pieces that someone like me can afford.

P.S.-We should all be educated consumers before purchasing any item. And, if you don't like it...send it back.

Life's to short to be pissed off. People are starving and kids are living in war-torn countries for God's sakes!

Kashay Rif

I purchased a Suzy Levine(SL) ring from Rue La La and it was a hot mess. I ordered a size 8 and they sent a size 5.

When I asked for an exchange SL said they didn’t have an 8 in stock but I saw the same ring for sale in a size 8 on RLL.

I took it to a very reputable jeweler and he offered me $35 saying because it was a size 5 and the quality of the stones. I sent it back to RLL for full refund.SMH

Guest

What do you expect for the money you paid? After all, you get what you pay for. Still, thanks for your review, I’m trying to decide to buy a ring or not so I won’t have to travel with my good jewelry which Is the real thing!!

Guest

LOL,

Suzy Levian Jewelry are CZ but it looks like they "say" they sell diamonds and sapphire. I hope the diamonds aren't CZ.

Guest

Omg,

Same thing happened to me. Suzy Levian said it was sapphire but it was really CZ. I just returned it but know I regret not saying anything!!!!!!!!

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