ZERO Customer Service, don't think they even know what it is.
After spending months waiting for a simple return phone call or letter in reply to my priority mail express $27.00 letter with pictures, hours on the telephone connecting to a actual human being once, and sending a full copy of the original letter to their Tampa office - NOTHING, not a reply, explanation, appology or remedy to loose bolt in engine box, and cracked cowling cover replaced missing logo's. Basically a 200 pound anchor.
User's recommendation: Do not buy a Suzuki Marine Product, avoid at all cost, better off going to Las Vegas and gambling your hard earned money away.
- Zero customer service
- Still not usable after 6 weeks
Let the company propose a solution
Problem with dealer - Suzuki is clueless as to issue.
dealer installed new computer under suzuki recall. Now dealer wants to remove computer because suzuki wants to charge him for the part ?
correct part has been installed, no reason to remove it and install what ??
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