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Suspension Connection

Suspension Connection Reviews

www.suspensionconnection.com
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Suspension Connection Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Suspension Connection has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Suspension Connection reviews cite a $500 order for two upper control arms left unfulfilled after three weeks with no response from the company.

Positive Feedback

No positive feedback reported in the available review.

Negative Feedback / Risk Areas

  • Unresponsive customer service with unanswered emails and calls.
  • Order delays and difficulty cancelling a $500 purchase, raising billing and refund concerns.
  • Customer complaints focus on lack of order status and support.

Key Takeaways for Future Customers

  • Expect potential delays and verify order tracking before buying.
  • Contact customer service first and document communications regarding subscriptions or auto-ship concerns.
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Sydney R Jdd

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My order

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AI Highlights
  • - Order 527312: $500 for two upper control arms placed about three weeks ago.
  • - Tried emailing and leaving voicemails to check status and cancel today, but there was no response.

Order# 527312. I placed a $500 order for two upper control arms about three weeks ago. I have tried to get in contact through email and voice messages multiple times to see where my order is and today to cancel my order and cannot get in to contact with anyone.

Loss:
$500
Cons:
  • Stole my money

Preferred solution: Full refund

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