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Survey

Survey

survey.com
What is your customer experience with Survey?

Survey Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Survey has a 2.9 star rating based on 7 customer reviews and consumers are mostly neutral. Rating distribution shows 60% positive and 20% unfavorable. Common issues involve refunds, billing, missing payments, and charge reversals.

Key Takeaways for Future Customers

  • Check recent Survey reviews and verify payment methods before starting assignments.
  • Confirm billing and refund policies if your card is charged or you expect a reimbursement.
  • Expect a medium price level and weigh discounts and offers.

Negative Feedback / Risk Areas

  • Frequent customer complaints about no payment received and delayed refunds.
  • Poor communication and nonworking contact numbers hinder resolution.
  • Assignments sometimes invalidated or not approved after completion.

Positive Feedback

Some reviewers note excellent customer service, fast payouts, and appreciation for privacy and special offers.

View full overview ›

Media from reviews

Survey - I haven't received any money or gifts
Survey - I haven't received any money or gifts - Image 2Survey - I haven't received any money or gifts - Image 3Survey - I haven't received any money or gifts - Image 4
View all media ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Sharif G Vez
map-marker Johnstown, Pennsylvania

Low payment

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I work for this company and the pay is horrible and the lowest it's been since I've been working for the company

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Moneytha B Sln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Assignments

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I tried calling the number you guys gave. It rang once and then disconnected.

I'm trying to work and can't complete assignments because I don't have everything I need, and I can't get a hold of anybody. All they do is hang up or disconnect me on chats.

Pros:
  • I dont know about any pros
Cons:
  • Everything under the sun no driver support and when you do connect through message they do not respond to anything you ask

Preferred solution: Some assistance when I need it

View full review
Larinda Oma
map-marker Stafford, Virginia

Fraud reasons

I want to know why my email is associated with this account because I did not use this app and your sending me a check?? Did someone use my name on June 13th?? This was not me!!

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Everlee Zdr
map-marker Houston, Texas

No payment received

I completed the assignment but received no payment. I have no idea whatbis going on with thevnone payment.

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Debbie C Aaa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Card was charged and I want it reversed

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AI Highlights
  • - My card was charged.
  • - A representative promised to cancel my account months ago.
  • - Please refund my Amex card and do not send the product.

My card was charged and I no longer want your produact. I spoke with someone a few months ago and she was to cancel my account.

We are two people and so t use the product enough to buy. Please refund my Amex card and do not send me the productt.

Pros:
  • Works fast
Cons:
  • Do not like the coat of the product plus to much to store

Preferred solution: Full refund

User's recommendation: I like the machine just do not need the product

View full review
Braelee Wbh

Want to know about a payment

AI Highlights
  • - No money to buy a phone; phone not working.
  • - No bank account or direct deposit; Open Force signup at 97% with license photos possibly not uploaded.

I have a issue I have no money to get a phone and my phone is not working, I have no bank account and I don't have a direct deposit account I tried setting up a account with open Force I signed and did 97% I even took photos of my driver license but I don't think my phone uploaded it and if it did you guys have not confirmed It with me is it possible to express it in a overnight check o Western Union it.

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Anonymous
map-marker Doylestown, Pennsylvania

Bad communication with employees

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Bad customer support you can never get help when needed they will leave you waiting for hours with no response

User's recommendation: Don’t

View full review
Whitt N

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tombstone, Arizona

I haven't received any money or gifts

Survey - I haven't received any money or gifts
Survey - I haven't received any money or gifts - Image 2
Survey - I haven't received any money or gifts - Image 3
Survey - I haven't received any money or gifts - Image 4
Contains 4 confidential files for company representatives

I didnt receive my packages for taking these surveys my card was charged & not refunded & they did not send any debit cards nor gift cards

Pros:
  • Free gifts

Preferred solution: Full refund

User's recommendation: Make sure you receive your packages

View full review
Madeline p Iwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Person who I dealt with for returns was very helpful and spoke perfect English. A definite great reflection on your company. This person was very king and understanding.

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She handled my returns and spoke with me on each item and was very courteous and spoke English very well.

Pros:
  • Excellent customer service

User's recommendation: Temu is a great company and is there if you have any questions.

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Morgan D Qft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment not received

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AI Highlights
  • - -Requested payment on April 13 for $11.00.
  • - -It showed processed and sent, but not received.
  • - -This issue makes me hesitant to take future jobs.

I requested a payment on April 13th of $11.00. It said processed and payment went out, but it was never received to my bank account. I am hesitant to do any further jobs in the future because I am worried about not getting paid again.

Loss:
$11

Preferred solution: Full refund

View full review
Stephanie N Qtp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I love it

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Pays out fast and survey are good and fun I always ready to play and start my day I can't wait to answer questions

Preferred solution: Lot more survey all day and night

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Antonino D Pkt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No valid contact information

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The phone number for the company doesnt work. I have tried to update my email to the correct one and its impossible so therefore Im not getting any response from the jobs I have requested.

Preferred solution: None

User's recommendation: Don’t

View full review
Anonymous
map-marker San Francisco, California

NO COMMUNICATION or RESOLUTION

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AI Highlights
  • - They invalidate visits or won't approve.
  • - Coordinator and manager do not respond.
  • - Work requires long hours and driving your own vehicle for free.

I've been doing audits for this company for quite some time now. I have gotten to know some of them.

Some are good, and some are great. Recently I received a message from an individual who is in charge of the project. Stating they are invalidating or will NOT approve my visit. They normally sent the assignment back for me to look at it this time, but I didn't.

I have completed many of these visits in the past. The first time this happens, and I reached out to both parties (The coordinator and the Manager in charge of the project), You would think they reach back. NO response, no returning my call. I enjoyed auditing and working with people.

I usually have fun doing this, especially with the whole pandemic. It has been difficult for everyone. Now I can see why there's a lot of negative feedback from this company. They have you working until your worn out.

But when you make a mistake or missed a prompt creating error, they decide NOT to approve the assignments. That would be frustrating, and basically, resulting in driving your own vehicle and gas to the location and worked for free.

User's recommendation: KEEP YOUR OPTIONS OPEN

View full review

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