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Survey Pop

Survey Pop

surveypop.com
What is your customer experience with Survey Pop?

Survey Pop Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall Customer Rating and Sentiment

Survey Pop has a 1.6 star rating from 5 reviews with ~80% unfavorable feedback; consumers are mostly dissatisfied over payout and verification problems.

Positive Feedback

Some users say the site does pay and find surveys fun and time-consuming while earning money.

Negative Feedback / Risk Areas

  • Repeated cash out failures tied to SMS verification and wrong email delivery.
  • Unresponsive customer service with unanswered emails and no working phone support.
  • Account phone number update issues causing lost payouts and refund requests.

Key Takeaways for Future Customers

  • Check Survey Pop reviews and consider customer service responsiveness before joining.
  • Confirm your email and phone for payout access and expect to ask for a refund if issues arise.
  • Be cautious if you rely on membership payouts or subscription-style rewards tied to SMS verification.
View full overview ›

Media from reviews

Survey Pop - Change number
Survey Pop - Phone number changedSurvey Pop - I used the wrong email to cash out my money and need it back on my account.Survey Pop - I used the wrong email to cash out my money and need it back on my account.
View all media ›

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Show reviews that mention
cash phone number number phone account money problem email issue emails
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Janelle D Pbe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bristol, Connecticut

Cash out issue

Updated by user Feb 10, 2026

Their customer service sucks

Original review Feb 10, 2026

Can't cash out because they have not reset my SMS verification. I've sent 10 emails in 3 days with no response.

View full review
Ranaya P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I used the wrong email to cash out my money and need it back on my account.

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Survey Pop - I used the wrong email to cash out my money and need it back on my account.

For my first cash out, I never received my five dollars and 7 cents, and I'm still waiting for my money to get sent back to the right account. It's the fact y'all keep texting me BS, not really concentrating on my problem, so if there's no human texting me in about an hour, I'm suing this company because that's a big inconvenience.

Y'all make people work to steal money like five dollars. Lmao, it's weird to me.

View full review
Loss:
$5

Preferred solution: Full refund

User's recommendation: Make sure you use the right Gmail because you will be out of luck and not able to use your card at all.thats not my cash out Gmail I needed to change it and nobody was keeping in contact as if they don’t care for real.

Devonty H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Phone number changed

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Survey Pop - Phone number changed
Updated by user Jan 25, 2026

I justs need there help I know they can

Original review Jan 25, 2026

I don't have my old number to cash out in my account, but I'm logged in to my account. I need help with updating my account number, please and thanks.

View full review
Loss:
$6
Pros:
  • Every good time consuming and make money off surveys
Cons:
  • Had a problem with activating my account phone number

Preferred solution: I would like to get my account phone number updated so I can cash out my money that’s all

User's recommendation: Make sure customers service is involved

Ranaya P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I used the wrong email to cash out my money and need it back on my account.

Survey Pop - I used the wrong email to cash out my money and need it back on my account.

My money is cashed out to someone else's Gmail. I need y'all to do your job to get my money or at least respond.

I'm tired of texting y'all about my money. I had to do all that just to get five and would like my money to come to the right account like now. It's tronqueen2325@***.com.

I've been waiting since I first cashed out. It's not fair.

View full review
Loss:
$5
Pros:
  • Fun and money

Preferred solution: Full refund

Cory B Lrp
map-marker Shawnee, Kansas

Change number

Survey Pop - Change number

Nobody answered. I called and called. I just need someone to verify my identity, please and thank you...

View full review

Preferred solution: Change my number

Samone A Obc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cash out

I have tried several times emailing Survey pop about my cash out and not one worker has responded yet. Its regarding the phone number on my account.

Ive been with Survey Pop going on 2 years and its starting to become an issue. I need to update my phone number please

View full review
Jamela L Vdt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because I need to cash app can you change my phone number to this is Jamela Lafayette

Hi, this is Jamela Lafayette. Can you please change my phone number from 662434**** to 662334**** so I can cash app?

View full review
Loss:
$549

Preferred solution: 549

User's recommendation: My number is 662334-****

Rico Lks
map-marker Warren, Michigan

Didn’t receive my payout

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Im very disappointed I was up all night trying to cash out and as soon as I do I dont receive my winning and it has been really frustrating I never had this problem before

View full review
Loss:
$6

Preferred solution: Deliver product or service ordered

User's recommendation: Make sure you can cash out before wasting your time

Kathryne Suq
map-marker Saint Louis, Missouri

Survey issues

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I just literally did two surveys. One of them ended as soon as I got to the end of it and didnt give me my money for it, even though it was completed and I am not getting my rewards for completing games

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Djari B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker East Chicago, Indiana

I need to update my phone number

No one answered and the number thats on you guys website is out of service..,,,Im so disappointed I never thought

View full review
Loss:
$100

Preferred solution: My number updated

User's recommendation: I wouldn’t recommend survey pop

Janelle D Pbe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bristol, Connecticut

Can't cash out

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Updated by user Feb 10, 2026

They do not respond to emails. My requests have gone unanswered

Original review Feb 10, 2026

They don't answer the emails in a timely manner. I've sent 10 in 3 days, and I still can't cash out.

Plus, there's no phone number to reach a live customer service member. I call *** Still can't cash out!

View full review
Loss:
$7
Pros:
  • Do pay
Cons:
  • When they want to though

Preferred solution: Full refund

User's recommendation: Do not use survey pop

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