Surfline
Surfline Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Surfline has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Surfline to a friend or colleague.
- Rating Distribution
Pros: I love the idea and product.
Cons: Can not contact, Charging for no service, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Surfline has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Surfline to a friend or colleague.
- Rating Distribution
Pros: I love the idea and product.
Cons: Can not contact, Charging for no service, Customer service.Recent recommendations regarding this business are as follows: "Watch out she. There is a problem, because you get no info on when it will be fixed", "That you are much easier to contact i.e. by the phone to discuss this", "Stay away they will rip you off", "Don't charge me via an app to fix your inability make me a premium customer", "Sucks".
Most users ask Surfline for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problem
Man, I pay a lot for the app and its not working. You cant get any support to help you. Im trying to watch my surf sessions, which is why I spend $120
A year for the app, and it just shuts down the app.
- You pay a lot
Preferred solution: Price reduction
User's recommendation: Watch out she. There is a problem, because you get no info on when it will be fixed
You have the wrong phone number down
Im able to transfer Surfline to my new phone, but I noticed that you have the wrong phone number down for me
You have the wrong phone number down for me 0412 34* *** is not my phone number. My phone number is 0419 40* ***. You have the correct email address though
User's recommendation: That you are much easier to contact i.e. by the phone to discuss this
Concord, California
Billing
Horrible customer service theres no one to talk to here we go agin making it as hard as possible on the consumer
User's recommendation: Stay away they will rip you off
Problem signing up.
Your want me to pay someone (3rd party) to allow your to let me pay to be a client. That's *** up.
User's recommendation: Don't charge me via an app to fix your inability make me a premium customer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTrying to get a refund
I have called, Emailed and left voicemail no answer. Nor a call back!
How do you steal money from a person and don't answer or call anyone back?
757761**** will someone important that is able to give me a refund please call me and or email me at marleyalden@***.com
Please someone call me fast because I can't even buy diapers nor have formula for my baby! My name is Amanda Phelps, but you charged my husband's account card ending in 7210 and our zip code 23322
Address: 513 Aylesbury Drive
Chesapeake, VA 23322
- I love the idea and product
- Charging for no service
- Customer service
Preferred solution: Full refund
User's recommendation: Don’t try the so called free app for your phone free trial because it’s not free
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
You guys are auto billing me and i can not even log into my old account. I canceled auto bill months ago and no longer have the email account you have on file. I would like a refund of the 99 dollars
- Can not contact
Preferred solution: Full refund
My account keeps getting charged and I can't even get on to Surfline premium
It keeps trying to get me on premium and I already have it!I still cant watch the camera so I want a refund
Preferred solution: Full refund
User's recommendation: Sucks
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