SuretyBonds
SuretyBonds Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SuretyBonds has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Consumers cite high price level and problems with billing practices and customer service.
Positive Feedback
No positive points reported in the available review; the purchase came through Travelers but issues arose after cancellation.
Negative Feedback / Risk Areas
- Refunds withheld despite surety company cancelling and refunding the premium.
- Poor customer service response around refund policy and billing.
- High price level noted by the reviewer.
- Example appears in SuretyBonds reviews and SuretyBonds customer complaints about billing.
Key Takeaways for Future Customers
- Confirm refund policy in writing before purchase to avoid disputes over refunds.
- Document communications with customer service and the surety underwriter.
- Compare pricing and read other SuretyBonds reviews before committing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SuretyBonds has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Consumers cite high price level and problems with billing practices and customer service.
Positive Feedback
No positive points reported in the available review; the purchase came through Travelers but issues arose after cancellation.
Negative Feedback / Risk Areas
- Refunds withheld despite surety company cancelling and refunding the premium.
- Poor customer service response around refund policy and billing.
- High price level noted by the reviewer.
- Example appears in SuretyBonds reviews and SuretyBonds customer complaints about billing.
Key Takeaways for Future Customers
- Confirm refund policy in writing before purchase to avoid disputes over refunds.
- Document communications with customer service and the surety underwriter.
- Compare pricing and read other SuretyBonds reviews before committing.
Turn one complaint into a collective action
Unwilling to refund money with coverage
- - Bond bought via SuretyBonds.com from Travelers.
- - Travelers canceled the bond and refunded $317 to SuretyBonds.com; SuretyBonds.com won't refund it.
We purchased surety bond through SuretyBonds.com from Travelers. Upon realizing that we already had another surety bond through the same company, Travelers cancelled this new bond and refunded $317 in full to SuretyBonds.com
However, SuretyBonds.com is unwilling to give that money back to us, claiming that they have no refund policy.
This is unfair and possibly illegal to keep the customer's money with no coverage, when they have received full refund from surety company.
- Refund policy
Preferred solution: Full refund
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