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Surestep

Surestep

surestep.net
What is your customer experience with Surestep?

Surestep Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.5 star rating based on 3 reviews. Consumers report non-delivery and no responses, indicating negative sentiment toward Surestep.

Key Takeaways for Future Customers

  • Surestep reviews highlight repeated delivery failures and lack of valid contact information.
  • Expect limited customer service response; verify order tracking before purchase.

Negative Feedback / Risk Areas

  • Multiple customer complaints about items not received and no communication.
  • Reports describe the company as unresponsive and possibly a scam.

Positive Feedback

No positive comments appear in the recent reviews provided.

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Resolved
Shelby C Pdo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hoffman Estates, Illinois

Resolved: Has not been delivered after over 2 weeks

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purchased an item over 2 weeks ago and have heard nothing. no valid phone number to call. they are scammers and crooks!!

Loss:
$74
Pros:
  • No prod
Cons:
  • Scammers

Preferred solution: Full refund

User's recommendation: Do NOT buy from this company. They take your money and send you nothing in return. Scammers and cheaters!! Glad I believe in karma!!

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Shelby C Pdo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Elgin, Illinois

Order “1795 has not been received. I...

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Order 1795 has not been received. I ordered on May 22nd. I have tried calling ever number I could find for you and get different messages but no one answers.

User's recommendation: Do not buy from this company. Period! They. are scammers and do not send your items to you or even acknowledge you! Karma will get these cheaters and useless individuals!!

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Shelby C Pdo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Des Plaines, Illinois

Scammers

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Updated by user Jun 19, 2026

Do not buy from this company. I keep getting emails giving excuses as to why there is a delay.

I emailed and asked for a phone number and they don’t have one. Scam!!

Original review Jun 04, 2026

I believe this might be a scam. I have received no communication and cannot find a valid number to reach them.

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