SuperStar Smile Reviews
99 CLAIMED LOSSES
6 TOTAL REVIEWS
SuperStar Smile Reviews
The same thing happened to me.
I returned item, they charged me 35% restocking fee,plus shipping. Said they refunded me $58.48....6 months later, I still haven't seen the refund. Do not deal with this company. I have also worked with my bank, they refunded the amount to my account, then took it away because of the comments they received from Super Star Smile. Super smile company is a scam as far as I am concerned. Don't have anything else to say, but I need to put 100 words for this posting. So, just writing in order to get this complaint posted.
Superstar Smile Scammed Us! Unauthorized Charges
My husband, decided to try Superstar Smile teeth whitener.The product was not worth the money.When we tried to call and cancel, we were put on hold forever, so we sent an email cancelling. Well, guess what the product was sent anyway.We called them and they will not us a full refund. The so called customer service person gave us 3 different refund prices, The first was $20.00, the second was $58.00 the third and final was $60.00 and we get to keep the product.BIG DEAL we don't want the product!! I want my money back in full. Don't Buy From SUPERSTAR SMILES they are scammers!
This is a total scam. This is NOT a trial period, but rather the small print says you agree to an annual membership. The cost is $99/month. So, beware that about 30 days after you accept the trial product, your credit card will be charged for $99 and you will get another supply in the mail. I called to cancel my "membership" and had a very difficult time. Had to talk to a couple of different people. I have not tried the product so I can't comment on it's worth, but you should know up front that the cost to this is $100/month. Cost prohibitive for me. Beware .........
Superstar Smile is a scam company!
I fell for the same "free" sample scam that others did. A "teacher" in my home town said how great the offer was. I went to the site and requested the "free" sample and the web site kept freezing up. None of the conditions EVER displayed. The "free sample showed up 10 days later and a month later I started seeing $99.92 debited from my account. I called and explained that I was never notified, nor offered the usual "I have read and understand the terms and conditions" check box. The "service reps" were difficult to work with and unyielding. Told me that there was a $35 restocking fee which I fought to no avail. They gave me a return merchandise authorization number and told me that I would see a refund, less the 35% in 7-10 business days. 5 weeks later I hadn't received my refund. I called again and they told me that I was supposed to call, again, and tell them the product was shipped. Now my refund is 42% of the total charged. I've been involved in the internet for 16 years as a business owner. Companies like this have no class or integrity and reflect badly on legitimate busionesses that do things the American way and honor their customers, and stand behind their products. Super Star Smile, and Body Core,the comapny that ships the product should be ashamed. Don't get caught up in this scam. That's exactly what it is!
They scamed me!
I signed up for a free trial and they debted my acct. for 99.00 and I just signed up for the free trial and only was suppose to pay for shipping. Like $4.95 something like that. How is it they can now debit my account. I just found out that this will happen monthly. What a scam this is! I can not afford to have you pull out $99.00 each month. How do I cancel this? and get erased from your membership. I do not want to pay for this product monthly and never di! Please HELP ME!
SuperStar Smile; debited my acct without authority
Superstar Smile, debited my acct in the amount of 99.90 without my authority. I sent in for a sample of the product and to pay just the 4.95 for shipping, they then in turn deducted the 99.90. spoke with rep she stated I had to call in the cancel. I didn't order a subscribstion only the sample. spoke with another person he stated it would be a 35% restocking fee and I couldn't get all of my money back. Is there anything that I could do to get my money back. I am so pissed.
Stone Mountain, Georgia
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