Chris C Cjg

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Verified Reviewer

Threatened me if I posted a negative review

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Superside - Threatened me if I posted a negative review

I hired Superside a few months ago and was really excited to work with them. I was impressed with their other work and our business.

Sadly, I regret ever stumbling across them. I requested a very simple project (make ~20 SVG icons, most of which already existed and needed a few small tweaks) and they quoted me 100 hours, which was my entire month's budget of work. I brought this up to the account admin team, who were nice and professional, and they did a second attempt, which wasn't much different. Frustrated, I was able to complete the task myself in about two hours.

I decided to cancel my agreement and, since this was the first project they'd ever worked on for me, asked for my money back. They'd delivered no work as of yet so it seemed reasonable. It's taken more than three months to work through this and, to top it all off, when I said I'd be posting honest reviews of what happened, they said: "We refer to your email dated May 30, 2024, regarding your threat to publish negative reviews about Superside. While we are always open to constructive feedback and are committed to resolving any legitimate concerns our customers may have, it is against the law to use threats of defamation as a means to an end.

We take these matters very seriously and must remind you that defamation, including libel if written, is a serious offense and Superside will not hesitate to take the appropriate legal action. I've never been so surprised to see a company's legal team say they would pursue legal action if I published a negative review.

Well, here I am publishing it anyway. You deserve to know what kind of company Superside is, and now you do.

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Loss:
$6000

Preferred solution: Full refund

User's recommendation: Stay away

1 comment
Julen Wca

Hope they sue the Spit out of you.

Samantha D Kqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baltimore, Maryland

Big Agency Rates from OUTSOURCED talent people in India and Lebonon

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They charge large sums of money for low quality work. They tie you into a contract and make you pay upfront. SCAM

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Timsbury, Bath And North East Somerset

Withdrawal of money

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Contains 2 confidential files for company representatives

Hai I was working with superside grow for submitting your merchant products online last week I completed the task I couldn't withdraw my money back it is around 6230usdt when I contact the customer support they told me to pay 5000 usdt more only then I can withdraw my money which is not fare and I need to get back and I need my money back without any more inviting in to please can you lead me to get my money back

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