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I purchased a set of Emerald and Diamond earrings last October from Super Jeweller. Because the order was quite expensive $AU1200+ I was offered other earrings for a very attractive price. As I wanted to give my two grand daughters something extra at Christmas I...
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3.7
I liked
  • Initial service and product
#989042
SuperJeweler - Package Not even shipped ,christmas, its 29th
SuperJeweler - Package Not even shipped ,christmas, its 29th
SuperJeweler - Package Not even shipped ,christmas, its 29th
Disgraceful , Ordered it the 20th, The images explain the whole date issue , its currently the 29th , the Christmas stated Christmas delivery , which I get but its not even shipped. This treatment of customers and no proper notification via e-mail that its not even...
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#981779
Like many others, I order some jewelry for Christmas on Dec 13th. It allegedly shipped on the 15th. Still hadn't received it by Dec 22nd, so I called the company. They said the guarantee was delivery by the 25th not the 22nd and 'would do a happy dance' to bring me...
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Anonymous

Anonymous I ordered 5 bacletts and only got 1i called them immediately and email here it is the 29 and still have not gotten any responses I emailed the company that I have a account w...

#981633

Short Review for February 12, 2017, Pc_exchange_policy

#1006856
3.2
I sent my watch back last week invoice 27517721211579 men's octavius watch ordered from Walmart the was $9.99 I payed $4.75 To ship it to super jeweler 18east Street 3floor New York 10017 Mr.rapacky debit card 6333
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Order Items Under 20 Was Told It Was 90 Percent Off The Retail Review

#988979
1.0
My entire order ... Is not what I expected... What u described is not what the customer gets...cheaply made jewelry definitely not worth your retail price...or 90% off... I will order again thanks anyway...#RIPOFF
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Superjeweler Shipping Service Review

#981971
1.3
Placed order before Christmas never received my order but was charged now they don't respond to emails or call me back!
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Superjeweler Customer Care Review

#981806
4.3
I had ordered 5 bacletts ( 23210) and only received one i called them immediately and email them immediately also on Saturday xmas eve thinking that they MIGHT be open for last minute orders and now today it's Thursday 30th and still no response ive emailed them 3 times and called 2 times still no response what to do im the BBB
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Ordered a man's ring cancelled the order the day after on 12/14/16 they said 3 to 5 business days to get my money still haven't received my refund I'm going to to see about starting a class action lawsuit against this company
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Anonymous

JJ123 How do you cancel an order? I just ordered a ring from them today and now I have this gut feeling that I'm going to regret it. So I'm trying to cancel the order, but I don't s...

Anonymous

bbunny Amen, I placed an order on December 3,2016. I received confirmation that my order was shipped the same day. I tracked my order today December 27,2016. It said tracking order ...

#980324
Didn`t ship by promised date. called was told will upgrade shipping and promised i would have it by date needed. still did not get it. asked for refund got the runaround and more promises, finally demanded refund was told it was done. but days later still no refund....
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1.4
I didn't like
  • Being lied to and notting getting what i ordered or my refund
#977604
I'm disappointed with the merchandise I have purchased. I returned it in less than a week. When i reached out to cutomer service, no one is answering. My next step is to file a claim with the BBB. Also find a way to have this company investigated. I have been waiting...
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1.7
#977543
I ordered a pair of diamond leverback earrings on 12/01/16. I received an order confirmation e-mail immediately, which said that the estimated ship date was 12/02/16, and I would receive an e-mail when it shipped with a tracking number. As of 12/13/16, the earrings...
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I had a 4ct tennis bracelet & lost it. It took me several years to get money to replace it as it was not insured. I ordered a 4 ct from superjewelers - paid more money than for the first one. It is tiny you can barley see the diamonds. Not sure how they weigh their...
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Anonymous

Hirsh I agree with your comment. The jewelry is so small that you cannot tell what it really is. I ordered some earrings for my wife and they look like they were for a baby. They...

#968254
I order their deal of 2 diamond earrings they made them seem like they were real good size until I received them ...they were almost microscopic and look very cheap .. it took forever for them to ship and I cant even wear them they are tiny they sent me a 5 .00 dollar...
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2.5
I didn't like
  • Trashy diamonds
  • Earrings
#966353

Contact SuperJeweler

Headquarters Address:
SUPERJEWELER.COM
20 East 46th St. Suite 1201A
New York, NY 10017
Phone:
(877) 888-0175
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Companies similar to SuperJeweler

I have ordered many times from SuperJeweler and although the quality may not be the best, for the price paid I have been pretty happy. The only time I was unhappy was when I ordered the mystery box. I was very upset with what was in it and I wrote a review. Within a...
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