
Supercuts Of United Kingdom
Supercuts Of United Kingdom Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Supercuts Of United Kingdom has 2.6 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Easy access, Good location, Value.
Cons: Adequate training by franchise owners, Did opposite of instructions according to picture and agreement.Recent recommendations regarding this business are as follows: "Go elsewhere", "I cannot recommend this saloon", "Go to their location in Walnut Creek!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Supercuts Of United Kingdom has 2.6 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Easy access, Good location, Value.
Cons: Adequate training by franchise owners, Did opposite of instructions according to picture and agreement.Recent recommendations regarding this business are as follows: "Go elsewhere", "I cannot recommend this saloon", "Go to their location in Walnut Creek!".
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Refund
Company fixed the issue and I have been provided with full refund. Went to talk with them. They have a refund and apology.
Showed a picture of the cut I wanted. Agreed on how to do it and what not to do. She did what I said not to do and additionally cut it much shorter than agreed.
- Good location
- Easy access
- Did opposite of instructions according to picture and agreement
Preferred solution: Full refund
User's recommendation: Go elsewhere
Missing item.
I ordered online the cocoa colour mask Moroccan oil and Neal and Wolf Ritual Daily Sulfate Free Shampoo last August 19,2021 have it collected in one of the Supercuts branch in Basingstoke,when I collected it maybe 3-4 days after I received the message that the items is ready for collection the parcel was already opened and one item is missing the CCoa colour mask moroccanoil,the lady staff told me leave my contact number as she will contact me as soon as she sorted out the missing item until now she didnt contact me and Im still waiting for the call for the missing item.
Not received goods.
I ordered a number of products, a total of approximately £500. In that order were two tenants of gas straighteners valued at £160 each. I did not receive these and have had no response from contacting super cuts via email.
I need a resolution to this as soon as possible.
Very disappointed
My hair was underneath my shoulder blade.
I asked for a shaped bob. I was given a cut which consisted of 3 styles in one cut.
the cut was uneven. The layers were not blended in. By the time I walked to my car my hair had flopped.
When I arrived home I could see both sides were different. The back of my head the hair seemed all over the place.
It was shocking in every way.
I returned to saloon to find the manageress underplayed it and blamed and my hair.
She was loud and over bearing. She made matters worse by further cutting into my hair without my consent.
Instead of asking me she told me her version was beautiful.
She was uncaring
I cannot recommend this saloon.
Appalling experience ever.
I have to wait for year before it grows out.
Preferred solution: Full refund
User's recommendation: I cannot recommend this saloon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Customer pays the employee's salary, correct?
The demeanor, attitude, dishonesty and lack of professional conduct in Bella "the" manger of this salon is appalling!
1. Bella does not listen to the customer, regarding the specific directions, cut desired for his/her particular needs
2.
In 15 yrs of using different S. Cuts around the USA, I have never been charged "extra" - shampoo/wash when requesting to have my hair rinsed after a cut (small hairs go under one's blouse which makes it uncomfortable
3. Nor have I been directed, as to the amount of the tip : "Darling girls, this is Lafayette, people in here have money!"
How dare an employee make this assumption, after she insults the customer: " Your hair color is not right "I" would do it a bright blonde! Excuse me?
Who wants your opinion? you just met me! we have not have the time to explore my needs/wants nor your services! Have you taken a look in the mirror?
There is a lot one could say about your appearance, bossy conduct, and behavior!
4.
She declines to honor Super Cuts visits cards: "We disposed of those courtesies years ago!" I just used it last month in MA, what is her problem? the disease of uppity!?
- Value
- Adequate training by franchise owners
Preferred solution: Let the company propose a solution
User's recommendation: Go to their location in Walnut Creek!
No colleagues turned up
I called and they have no one in the office taking calls so was not helpful at all
Dissatisfied
Had haircut in Hammersmith. Treatment put in hair without asking me.
Only found out when I asked why the price for cut was so high.
Hairdresser did not have any hair dressing skills. Very basic, can't undo what was done
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