map-marker Oakville, Ontario

Superclubs Rooms Negril Customer Care Review from Oakville, Ontario

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Superclub resorts are a bunch of thieves and scam artists. I had my safe in my room broke into at Rooms Negril. No one cares and there is no one to talk to except for a manager whibdidnt care. Right from arrival there was a problem with the safe. So a so called manager assistant took a look and reset it. It still wasnt working right after that. Had to reset eveytime we tried to lock it. But it locked si didnt think much of it until we went for a walk and came back and the safe was open and wouldnt lock at all and my money was gone. Another guest was held up at knife point just by hotel. Not a safe place to be for adults let alone kids.
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Reason of review:
Poor customer service

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