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Superbox

Superbox

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What is your customer experience with Superbox?

Superbox Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.5 star rating from 3 reviews; consumers are mostly dissatisfied with a 67% unfavorable vs 33% positive split. Recent comments warn against buying and cite a high price level and weak website and support.

Key Takeaways for Future Customers

  • Check Superbox reviews and recent user reports before purchase.
  • Expect limited support channels; plan for self-troubleshooting.
  • Consider cost versus value since price level is reported as high.

Negative Feedback / Risk Areas

  • Frequent complaints about no customer service and unreachable support, summarized as Superbox customer complaints.
  • Reports of devices showing "forbidden" and needing resets with no help.
  • Issues with billing, chat page missing, and long technician wait times.

Positive Feedback

The product can be a great streaming alternative when it works and some users find it worth the price.

View full overview ›

Media from reviews

Superbox - No customer service
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Show reviews that mention
box super box service customer service number customer yang forbiddon martin reset
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Benjamin M Jkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pinellas Park, Florida

My super box is not working say device forbiddon

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The wholsaler that sold me the 5 super box is not responeding ot contacting us. I need my box reset . please contact me at brmartin62@***.com 727-667-**** Benjamin Martin this is the person to that sold it to me

Clarire Yang

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Kevin F Lcu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Danbury, Connecticut

The only thing worse than this device is the service. Terrible in every way.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The wait for service on a chat line is interminable. The answer is always the same: 'Our technicians have been notified and are working on the issue.

View full review
Loss:
$300
Pros:
  • Great streaming alternative when it works

Preferred solution: Fix the issues with the damn thing. It is unwatchable.

User's recommendation: If you actually want to watch a game, go to a sports bar.

Benjamin M Jkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pinellas Park, Florida

My super box is not working say device forbiddon

The wholesaler that sold me the 5 super boxes is not responding to contacting us. I need my box reset.

Please contact me at brmartin62@***.com 727-667-****. Benjamin Martin, this is the person that sold it to me: Claire Yang.

View full review
Loss:
$320
Cons:
  • Skip and dont work divce forbidding

Preferred solution: Full refund

User's recommendation: dont buy off her

Anonymous
map-marker Saint George, Utah

Need something fixed

Hi I reset the superbox s3pro erased everything got everything back the customer service online is there but not the chat box page to chat with one of the 3 girls to request things Im very frustrated please help us fix this please find a solution to fix this please Ive tried everything nothing works please

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Nikolus Xnj

Ship later

Just placed an order. Can you please ship it out on Wednesday?

I'll be out of town for a couple days. Here is my order number EX1UYOVCX

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Damah K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No customer service

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Superbox - No customer service
Updated by user Mar 28, 2025

I have been calling and they keep saying my refun was processed but it's not.

Original review Mar 13, 2025

I have been using super box for years and recommended it to few friends. They recently did an up, and it messed up all the channels. I have tried contacting them though emails WhatsApp and no responses or any kind of help, and they don't have a customer service number.

View full review
Pros:
  • Worth the price
Cons:
  • No customer service

Preferred solution: Fit the problem.

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