Super73
Super73 Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Super73 has a 1.3 star rating from 7 reviews and consumers are mostly dissatisfied, citing high prices and poor support.
Positive Feedback
Reviewers note product quality and features positively in some cases, suggesting interest from dealers and potential buyers despite service issues.
Negative Feedback / Risk Areas
- Repeated reports of unreachable customer service and unresolved warranty or parts requests.
- Complaints about refunds, order cancellations, and long delays for replacement parts.
- Statements framed as Super73 reviews and Super73 customer complaints emphasize poor post‑sale support.
Key Takeaways for Future Customers
- Expect to verify part availability and warranty process before purchase.
- Be prepared for possible difficulty contacting support for repairs or refunds.
- Consider dealer support options rather than relying solely on direct company service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Super73 has a 1.3 star rating from 7 reviews and consumers are mostly dissatisfied, citing high prices and poor support.
Positive Feedback
Reviewers note product quality and features positively in some cases, suggesting interest from dealers and potential buyers despite service issues.
Negative Feedback / Risk Areas
- Repeated reports of unreachable customer service and unresolved warranty or parts requests.
- Complaints about refunds, order cancellations, and long delays for replacement parts.
- Statements framed as Super73 reviews and Super73 customer complaints emphasize poor post‑sale support.
Key Takeaways for Future Customers
- Expect to verify part availability and warranty process before purchase.
- Be prepared for possible difficulty contacting support for repairs or refunds.
- Consider dealer support options rather than relying solely on direct company service.
Media from reviews
Turn one complaint into a collective action
Riverside, California
Dealership inquiry
We are not pissed off customers. We are actually looking into carrying your product at our e going to bike store in Norco California.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSuper73 S2 stop working - impossible to get customer service, nobody answer
This company is a scam. They are not backing their product.
I tried for two weeks to troubleshoot issues with Super73 S2 and opened a ticket but did not get any answer.
I tried to get a live person, but could not. Basically, I can trash my ebike that is only two years old.
- No pros
- No customer service
Preferred solution: A way to repair my Super73 S2 ebike
User's recommendation: DO NOT BUY from SUPER73
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo customer service
There doesn't seem to be a way to reach them on the phone. Send an emessage but no response yet
I found it impossible to get in touch with a live person at Super 73. I called the customer service phone number.
I tried all of the different options, none of which gave me the option to speak with a live representative.
I tried the chat feature on the website again, but there was no way to send an email or chat directly. So, I am left with my question unanswered, because I have no way of communicating my question.
- Excellent quality and featured
- Difficult to communicate with customer service
Preferred solution: A bike without battery. My s2 was stolen so i bought an rx which was stolen. Can't afford a new bike but I have the battery. Can i please purchase a bike without the battery please?.
User's recommendation: Inquire about customer service versus just an info line
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBike was almost 4k and throttle stuck after only riding a few times. only 2 weeks
Returned to Indian dealer and was told that they have nothing to do with it. Just to remind you, that was who collected 3800 dollars from me for this thing.
MOST RECENTLY IT QUIT RUNNING ALL TOGETHER!
My local E bike dealer and guru of all things bicycle has determined that something with the battery fried major components and it will cost 900 dollars to repair! Damn right I'm pissed and retired and wealthy enough to go to California if necessary, so keep ignoring my calls and problems super 73!!!
User's recommendation: Super 73 is great at charging and collecting monet, but don't expect any help when their stuff breaks
Customer service
Use the bike only 42 weeks before it broke down After 3 weeks of trying to get customer service for a broken Break caliper That Fell apart. and bike turning off Almost every time you hit a bump.
This is By far the worst customer service I've ever experienced.
If this is what I'm gonna have to put up with even after buying an extended extended extended warranty. I think I want my money back.
User's recommendation: Respond when you get a complaint or a request for help.
Order a part
I have been trying for four months now to talk to someone, but you can never get through. Even when I did manage to get hold of someone, they lied and messed me around.
My son has an Indian bike, the throttle of which broke. I called and asked them to send me another one because the bike is under warranty. They said they would, but they never did. I am still waiting for this part.
I can't even get them to order a new one. So, no, I would not recommend Super 73 to anyone.
I know I was going to buy three more bikes before this thing happened with the part. So I would say, stay away from Super 73 unless you want to be taken advantage of.
Preferred solution: Throttle that was promi
User's recommendation: Stay way
Medford, New Jersey
Horrible customer service
I purchased a z adventure se for my son. The chain broke and I want to get a replacement.
However, there is no replacement chain for this bike on the website. I tried emailing to get a part number I could order. No response. I called the main number and tried every option.
Nothing. Great product. Horrible service.
I will never buy from them again. They could have had a customer for life, but they blew it and I dont think they even care.
User's recommendation: No not buy. *** service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to cancel order
The phone does not work. It makes it impossible to cancel or return orders. Their system makes it impossible to return orders.
Preferred solution: Full refund
User's recommendation: Don’t order from here. Bad customer service. Can’t reach them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund issue
please issue this product because refand rupes and no products anyone's item no delevri so please recvest
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