Kristen G Inz

Poor customer service

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Updated by user Nov 30, 2020

The store's location is 10423 S. Normandie Ave Los Angeles, CA 90044 & their phone number is 323-755-****.

Original review Nov 30, 2020
On 11/30/20 I went in to the store which is located on 10423 S. Normandie Ave, CA 90044 to purchase some groceries. As I was checking out Anna, one of the store employees tells me that if I need a bag then it will be $1. Typically bags are only 10cents. I asked her why the price of the bag was raised by 90cents &;; her response was "If you have a problem with that then get lost". After purchasing my items, I asked another employee if there was a supervisor that I could speak to & Anna came around the corner in an aggressive manner & asked me if I had a problem with her. She then told me that if I complained about her again she would call police & tell them that I was "harassing" her. She said, "If you think I'm rude now you haven't seen anything yet, I can make your life a living *** you fat white *** This is not the first time Anna has been rude towards me. I have spoken with the store owner once before about Anna's attitude towards me. Apparently the store owner hasn't reprimanded Anna in anyway because she felt entitled to disrespect me. I have filed a complaint with the BBB. All the other employees there are kind & helpful.
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  • Has a better selection of groceries
  • Poor customer service
  • Extremely poor customer service

Preferred solution: Not only would I like an apology, but I think the store owner needs to either write Anna up or let her go. Her disrespect towards me was uncalled for. All the other employees are kind & helpful towards me, Anna is the only one who has an issue with me.

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